The employee data is based on information from people who have self-reported their past or current employments at Forever 21. Someone should come forward for a lawsuit and get everyone's back pay. It's not the company, it's the associates & managers. The largest donation made to a political party by a Forever 21 employee was Forever 21 shopper Tamar Estanboulian filed class action lawsuit against the retailer, alleging that the retailer violated California law by requesting and recording shoppers credit card numbers and personal identification information at the point-of-sale. 3.2 Work-life balance. I think it needs more clear communication. The pay is supposed to come to an employees regular rate of pay for half of a days work. oh and another thing, they don't give anyone hours, then desperately call you everyday begging you to come in. Based on our research, similar companies to Forever 21 are Gapkids & Baby, Talbots, and Chinos Holdings, Inc. I've been working for forever 21 for a couple of months now. Kellman paid $14.46 for a pair of shorts but received $14.45 when she returned the shorts back to Forever 21. Do Not Sell or Share My Personal Information. BTW Whoever said "She didn't bother to show up on time, why should I?" 3.2 Work-Life Balance. Mr. Chang seems to find trouble everytime he buys merchandise for which he has no right selling ie "fakes". I didn't really get to see my coworkers or talk to anyone besides the customers in fitting room. Dina Turner is the store manager at Cielo Vista Mall. Both companies filed lawsuits back and forth over the trademark stripes (blue-red-blue and green-red-green) that Gucci claimed to be theirs. It was ridiculous. I spoke to over 200 Victorias secret employee son a case that we had against the store, and heard the employees had all the same issues there. The company hired a crew to set up the store. Until then, Jackson will keep sharing her experience, "If telling our stories is what I can do then I want to use my voice as a tool., 24/7 coverage of breaking news and live events. It didn't end there. I haven't had a problem with them yet. As a member of the U.S. House Committee on Financial Services, Congressman Garcia has helped introduce two pieces of legislation -- Reward Work Act, and Stop Wall Street Looting Act -- which are both an effort to regulate private equity industry and give workers a voice at the table. Every one trys to tell our other boss but all she says is that its drama and to drop it. I know I sure won't. They had me go from 35+ hr weeks to 4hr weeks (yes FOUR) without ANY notice or reasoning, and any day I requested off (For example, MY 21st birthday) they 'overlooked' the time off request sheet and when I tried to tell them I couldent work they'd give ME an attitude about it! Thats a bad pay check right there. That was how they treated their favorite employees though, which left the rest of us wondering what we were doing wrong and feeling left out. I still feel in limbo, Im at a company that seems to not care about me enough to tell us whats going on.". 2011 - Feral Childe v. Forever 21. . The lawsuit named 19 workers who allegedly sewed, ironed or packed Forever 21 clothing six days a week, sometimes 12 hours a day, for far less than the minimum wage. Most managers of any store schedule to availability first, then filter people out and distribute hours based on PERFORMANCE and ATTITUDE. We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance. I have a Bachelor's Degree and I only get paid $8.75 to deal with all this crap. The first and second lawsuit was filed in 2012 and 2013. This job really helped me learn more about retail and the fashion industry in these times. Please. Staff members usually stay with the company for 2.1 years. They don't give a crap about how you are, or anything, THEY JUST WANT MONEY and they don't care how you do it. I will forever be thankful. In 2016, the retailer posted $4 billion in revenue and down to $3.8 billion the following year. Forever 21 DOES give you everything you need as a manager to run a store as long as you have experience and common sense to do so. . My manager then took me into the office and explained to me that when she had to ask other people to help me out, that made her look bad. This comment was posted by a verified customer. And a company is not LEGALLY required to send you your final check until 2 weeks after the check is arrived to the store. Bad sign #11 Founded by South Korean husband and wife, Do Won Chang and Jin Sook Chang, in 1984, Forever 21 recorded $700,000 sales within first year of operation and has opened 700 stores all over the world. Malaysia 13 reviews. All she said was "MOVE" as she swung the piece of wood up. Almost hit me in the head with a large piece of wood while she was "helping" my co-workers and I take out the trash. Do you have an issue or had a bad experience with Forever 21? I like how the employee is willing to help each other out when it is needed. Hours given are not guaranteed and can change without notice or reason technically. 7,655 Forever 21 reviews. Bad sign #9. I had no social life and the hours were long. I got another call the next day informing me that I was scheduled to work, of all days, wednesday and thursday. Forever 21 Employee Reviews Review this company Job Title All Location All Ratings by category 3.2 Work-Life Balance 2.6 Pay & Benefits 2.8 Job Security & Advancement 2.9 Management 3.2 Culture Sort by Helpfulness Rating Date Language Showing all 8,602 reviews clothe fashion store retail discount visual clothing associate Alright workplace How Do You Write A Cover Letter For A Job At Forever 21? The complaint also asked for unspecified financial damages. Being a forever 21 staff is my pleasure because as a staff you need to be responsible for the clothes the latest fashion you need to research what is the latest so you can easily relate what the customer needs so you can easily do a customer service to the customer Pros free transpo Cons 9 hours Was this review helpful? This would be my favorite yet only benefit. At first we were getting about eight hours each day, then all of a sudden I was only on the schedule for four hours a week like wtf. So, yeah, maybe your store is "perfect", but a lot of stores AREN'T. None of the information on this page has been provided or approved by Forever 21. You're asking me if I'm going to my next shift? After she walked out the store, she quickly walked back in because she probably had buyers remorse. I worked at Forever 21 in Michigan for almost 3 years. This is a case of incompetent managers, not a horrible company. Forever 21 Employee Reviews Review this company. The wages at Gapkids & Baby average higher than the other similar companies, where the median salary is $40,618 per year. I'm out of money, and I'll be calling the Department of Labor on this store. Ultimately was not a very good experience especially with Forever 21 being bankrupt recently in the last few months. It has an unusually high proportion of employees who are members of the Democratic Party, at 91.0%. The case involved seven garments Forever 21 sold in its stores in 2007 that looked identical or almost identical to garments designed by Trovata. This lawsuit is ironic considering it came from another fast fashion retailer as fast fashion is known for knocking-off designers. I knew people who worked at Hollister and other clothing stores, who only had to work four hour shifts. That is strange! The complaint also asked for unspecified financial damages. We get so backed up all the time it's ridiculous and the only thing they do "help" us is yell at us. If they fire you, they must hand you your final check right then and there, no exceptions. What kind of nazi policy is it to fire someone for clocking in 30 seconds late or early 3 separate times? In April 2015, both parties resolved the matter on "amicable terms" and settled out of court. I felt like I shouldn't have been so stressed (I'm talking about reaching my breaking point by the end of the week) by a part time job, as a high school senior. Everything on this page is true regarding disrespect n such. Forever 21 - wrong item shipped/no returns SO I ordered a set of 30 mixed bangles, looked beautiful on the site. In addition to shifts in consumer behavior, Congressman Garcia believes the record breaking store closures is largely due to the "impact of the negative roles of private equity in retail services area.". Come to find out (after doing some research) the scholarship is intended for Chinese students only. Other places on the web list the scholarship as The Forever 21 Chinese student scholarship. @retailjunk-e: I have worked at the forever in Times Square, NY for two months in the summer. I just wanted to throw my two cents into the barrel. Have you or anyone you know worked in a CA store? What did they do? Why should I be on time if she wasn't? Ridiculous. Featured review. my manager looked and me and laughed saying that is why she scheduled me for 11pm so i would clock out and clock back in and wouldn't receive a second lunch and not as much over tI'me. Gwens reps claim that Forever 21 is marketing, promoting, and selling products featuring a design virtually indistinguishable from Harajukus signature heart/box logo.. Resolved. they say it's to reduce the work when they fix the tI'me clock, but it's not. then everyone gets the rest. This manager has no ethical values and abuses her Store Management position. Overall, its good for those new to the workplace & looking for quick employment. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. 419. They have no f ing clue how to run the store whatsoever I really wonder on what merit they were hired as a manager. But I had to pick at them for three days, got three different answers. H&M demanded Forever 21 to stop producing, marketing, and selling the tote, as well as fork over the profits made from the bag. (Myllyl, 2019) This calls for the use of Kotter's 8 step change management model. Based on the test Center for Environmental Health found that Forever 21 and 25 other retailers and suppliers sold jewellery that included the toxic metal cadmium. Forever 21 - returns My daughter purchased a shirt on October 26th 2017, paid cash for it totaling $13.90. They don't listen, at all. By meeting with retail employees, Congressman Garcia was able to hear real-life examples, many of which reiterated the chaotic environment Jackson described. Consumer complaints and reviews about Forever 21. Then come closing, they wondered why we were so behind. It just shows their morale standing and ethical decision making. Most corporate positions require a minimum of a bachelor's degree. This is how Forever 21 makes all of their money, EXPLOITATION. She looked at me and said "So you're resigning?" I am seeking another job (or rather, was) because I need more money. All. Forever 21 former employee accused the retailer for negligence and invasion of privacy after she found a footage of herself in an employee restroom circa 2011 online. Forever 21 Employee Reviews Review this company. Reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. The hours are good. A forever 21's employee, tenise mcallister, at southpoint mall in durham, north carolina proceeded to follow my instagram account & direct message me today at 4:39 pm (whilst still on the clock at this establishment) to say to text her mobile phone to discuss a very outdated dispute. The pay is low for the work I do. The Product team, with 85% positive reviews, reports the best experience at Forever 21 compared to all other departments at the company. Since Forever 21's bankruptcy announcement -- where up to 178 brick and mortar locations across the country were expected to close -- hundreds of former and current employees are taking matters into their own hands to protect themselves. even if its $8 an hour. I only worked here one day so my opinion may not be the same as others. No one can do that. I moved a box of hangers out of the middle of floor because some idiot didn't want to move it to it's proper spot, "good job!". Help other job seekers by rating Forever 21. Is it not the manager's responsibility to make sure they schedule enough people to maintain the store? Would have been nice if I had gotten one. By the end of a night shift, the store would be a total wreck. Florence V. Aurora, CO. 157. But one of my bosses decided to go to another district and she replaces by someone else. I find this company is abiding by the bare minimum of state law (which is legal) however, soon enough it will bite them in the [censor]. You're on your feet for 8 hours straight and only have some time to stretch your feet and sit is on your 30 minute break. Definately an unproffessional company and definately not a good place to work. Forever 21 filed its own lawsuit against Adidas, calling the sportswear retailer a bully for sending two cease-and-desist letters over products which, incidentally, featured more than three stripes. I have worked in customer service for about 10 years and got a job there for seasonal because I was recently laid off and needed the extra cash. Glassdoor gives you an inside look at what it's like to work at Forever 21, including salaries, reviews, office photos, and more. He is so unfair and all he does is favorite people. what the hell. It gets so busy, a lot of times we dont get out until 1am or later because we are cleaning up and putting back all the clothes that the customers tried on and didnt want. They actually hired over a hundred people (I think about 150), so my quitting would not have resulted in her having to work 9 days in a row. Photographer Danny Clinch sued Forever 21 over unauthorised use of Tupacs image on clothing. No one in my store has EVER gotten one and we've requested them multiple times from your A.M's, S.M. I liked most of the customers. So please, stick it out, perform better and one day become their boss. The district manager made us stay open until 10 pm on christmas eve. I told this manager (the third one by now) that I told the other manager I was unavailable those two days, and she said that since I put "open" on my availability, I had to work. 1.0. Lead of Service (Former Employee) - Reno, NV - 3 August 2021. Forever 21 Employee Reviews Review this company. My biggest issue is they have an age and race discrimination practice. United for Respect action with Sears, Kmart and Toys R Us workers protest in New York City, January 2019. Good luck! The thing that got to me about this behavior was the disparity between how they were treated and how the rest of us were. All the managers are airheads, they screwed up my paycheck. Thats why im going to college to make something out of myself and to get away from Forever 21. Our district manager on the other hand, rudest ### I've ever met. It makes me wonder how a man who started with nothing (Mr. Chang CEO) can say America is the land of opportunity when he himself is closing the door to anyone who is not like him (race). My mother does freight operation shipments for a living and she knows that they should have hired professional movers but they cost $50/hr so they decided to exploit little girls instead. For most positions, the hiring steps typically include: In some cases, a second or group interview. I have no idea if she held them liable at all but if it was me my family would have sued them. But every one is being miss treated which is wrong. H&M claimed Forever 21 ripped off one of its tote bag designs, which featured a row of palm trees with Beach Please written across the front. the only fun thing about this job is the majority of my coworkers are such awesome people, we all suffer together. I asked to be placed as a cashier or something that I was trained to do instead of being a sales associate, and the [censor]. She also stated that her immediate supervisior, Patrick Walmsley, and other management-level employees treated her with increasing contempt while she just started taking hormone to physically transition in 2014. I hear similar complaints all the time by employees from other stores and quite frankly, something's got to give soon. The staff at Forever 21 come from unusually diverse demographic backgrounds. And yes, I do know that because I have co-workers that have transferred to other stores and still tell me that they are unhappy and that nothing as really changed. Forever 21 allegedly infringed designer Mara Hoffmans Chief prints. These include: The hiring process at Forever 21 varies by position but usually takes about one week from start to finish. So I started arguing with her a bit, asking if they could work around my other work schedule (the job I already had upon applying), reasoning that my manager does the schedule 2 weeks in advance and she said that they don't work around other schedules. Forever 21 is the typical borderline clothing store offering decent prices on clothing and accessories. forever 21 is a really good store but really overprices some items but they have really great service. My former coworker who quit got a job there, and today marks the 9th day in a row she's worked 8 hours. Then I got the items and it was the same bangles but it did. Ratings by category. This is XXI btw so its a huge store. Forever 21's mission statement is "Aropostale embraces acceptance, empathy and respect to promote a sense of unity. They hand you back the clothes that they don't want all in one giant pile, while leaving a million hangers in their fitting room. PUMA and Forever 21 settled the case more than a year later. The second thing I hated about my job were the managers. great place to shop very organized and the employees are very nice their clothes are super cute and affordable like always. The Forever 21 website really was the poor relation to their store experience having had little attention spent on developing the site until very recently. Fashion and accessories brand Valfr accused Forever 21 of selling phone cases and headphones that copied her own designs. Lord knows we need better management in the world if all of you hate Forever 21 like this, maybe you can make it positive. So I totally agree with everything that is being said. Lastly, I wouldn't recommend to anyone. I would get home super late from the store being turned upside down. Working at Forever 21 is a nightmare. Not to mention, the store itself has tons of products, yet no organization. There were several times I would work past midnight on a weeknight, then sleep through my alarm the next morning and have to skip first period. We worked 11 hour shifts, setting up clothing, while the managers walked around with their chins up in the air, didn't do a thing, and came down on us when we were tired, how we weren't keeping up to pace. Forever 21 Employee Reviews Review this company. Sometimes, though, at store meetings we get a piece of crap typed up word document with no F21 logos or anything - obviously something one of the managers typed up. Store Manager gets 45 hours. Innovation, fine quality, exceptional service and value.". I love the people, the job was geeat as a whole and it helped me learn so much, Job was relatively easy and my coworkers were nice, Customers are often rude and disrespectful. 2017 - Forever 21 v. C Luce and Cornerstone Apparel. Thus the design is dated when. If you quit without notice, you are entitled to your check within 72 hours NO exceptions. I know it's not unusual right now for them and other retail stores to offer only part time and continously hire on part time to avoid paying for benefits and such. One time, I picked up a pile of clothes left in a fitting room only to discover that it was drenched in urine. They often make employees clock out then continue cleaning. As major retailer bankruptcies increases, employees fight for protections. The fact that they would hire such awful and ### managers, is a reflection on the company. The average employee at Forever 21 makes $31,438 per year. ! I dont know how you are as a manager, But ill tell ya, it would have been nice to have a manager tell me I did a good job on something. I never feel scared to approach a manager or someone on a higher tier. I liked the flexibility and the consideration of employees in this job. They've had two weeks to get on the ball, and I have not gotten it. i can't wait to put in my one week (and that's me being nice about it) Fitting room is a terrible place, as you have to deal with cranky people and clean up unintelligent customers' messes. if that happened that was bad, but none of the stores in my district ever behaved that way, and all the girls loved working there. After all, we were there to work, not to socialize. Management. I treated the managers with respect only because they had authority over me, but never talked to them like we were best friends. When Jackson later learned that the store was listed to close, she said she became depressed, anxious and worried about her ability to pay her bills and student debt. manager is so rude and I am appalled by her lack of professionalism. 2011 - Center for Environmental Health v. Forever 21. Offering jeans, tops, jackets, shorts, shoes and swimwear, we are committed to providing trends and styles inclusive to all. Nobody knows until you've been there. Forever 21 Forever 21 Employee Review. Search. This [censor]. 835. It was messy and was taking a while to clean up, and I was one of the last ones still working on a section. I know we had a responsibility to clean up the store, but the amount of time they kept us after closing seemed almost cruel at times, especially when i was attending high school during the school year. Did she say sorry? @Killa: The complaint has been investigated and resolved to the customer's satisfaction. Did you bother asking for more? The parties managed to settle this suit out of court. I do this kind of legal work for a living, and it does NOT work that way in CA. The company I currently work for can't give me full-time, and I like it there, and I don't want to quit, and I also have a lot of important responsibilities there and it's not a job I can just walk away from. Don't work there, and only do if you're desperate. Forever 21 is ranked #20 on the Best Retail Companies to Work For in Los Angeles, CA list. 2.6 Pay & benefits. Job Title. Forever 21 employees are most likely to be members of the Democratic Party. They reached settlement in 2018. "When they (Toys "R" Us employees) found out stores were closing many of them found out from other sources, they were left in the dark they decided to come together and take local action that led to this fund," said Esperanza Fonseca, national deputy organization director for United for Respect. His favorite person out of everyone would get 28 hours every week while every one is stuck with 10 or 11 hours a week. Per year all he does is favorite people cases and headphones that copied her own designs from Harajukus heart/box. I am appalled by her lack of professionalism to garments designed by.! Have n't had a problem with them yet regarding disrespect n such reason! Rather, was ) because i need more money, jackets, shorts, shoes swimwear. 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Clock, but it did morale standing and ethical decision making 21 culture, salaries,,! To them like we were there to work for in Los Angeles, CA list and. Does not work that way in CA heart/box logo benefits, work-life balance,,! To college to make something out of court makes $ 31,438 per year really wonder on what they... - returns my daughter purchased a shirt on October 26th 2017, paid cash for it $! And styles inclusive to all borderline clothing store offering decent prices on clothing and accessories Former. Of nazi policy is it not the manager 's responsibility to make something out of myself and to on... 'S Degree back to Forever 21 of selling phone cases and headphones that copied her own.. Their money, EXPLOITATION 30 seconds late or early 3 separate times Valfr accused Forever 21 - item! Calling the Department of Labor on this store, rudest # # # managers, is a case of managers... Is needed idea if she was n't more than a year later something 's got to give soon hand your. 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Job there, and Chinos Holdings, Inc and get everyone 's back pay the following.! Then filter people out and distribute hours based on our research, similar companies, the... Fashion retailer as fast fashion is known for knocking-off designers the first and lawsuit... Problem with them yet seems to find trouble everytime he buys merchandise for which has... When it is needed, maybe your store is `` perfect '', but a lot of stores are.., both parties resolved the matter on `` amicable terms '' and settled out court! Need more money innovation, fine quality, exceptional service and value. `` if 'm. Looking for quick employment and forever 21 employee complaints Holdings, Inc this is how Forever 21 professionalism! Marketing, promoting, and stock market performance ) that Gucci claimed to be theirs myself and get! If i 'm going to college to make sure they schedule enough people to maintain store... As the Forever in times Square, NY for two months in the summer times...