These are standard "domestic first" recliners with 38 inches of legroom and a recline. To recline your chair you simply hit the silver button on the side of your chair and if you want you can adjust the headrests to your liking. Everyone would be happier. Just as it is on American, premium seating on United varies greatly based on aircraft type and route. Flew last week Fra to SFO (Polaris 787-9) to LAX and had wipes given at boarding both flights as well as at service. Since the CDC has said fomite surface transmission is essentially non-existent, serving a drink in a glass shouldn't be any more dangerous than throwing a can of soda and a plastic cup in front of the person. Would use them again in a heartbeat. The carrier's A321Ts feature just 102 seats, including 10 first class seats, 20 business class seats, and 72 economy seats. UA must know that they can fill those first class seats with those that just have money to burn or are just trying to maintain airline status because that was clearly a thanks for your money and/or points in your face joke. Deltas snack boxes seem just as covid-safe (if thats even relevant, considering covid is airborne and rarely transmitted via surfaces) and at least offer some variety and much better taste. Soggy cheeseburger. Pardon me? Indicates an external site that may or may not meet accessibility guidelines. Ironically, it looks like UAL is trying to feed just that to its customers. Lucky, do you have any idea when the big 3 will return to normal service in first? We flew Denver to Portland 1st Class a couple weeks ago. I was exhausted from an extremely hard last day at work, and finally sat down to go for a 1 month vacation. My verdict - United first class was a colossal waste of money. @ Asarious -- Hah, you have good memory! For several years I worked with our dining staff who closely coordinated with the Cornell University hotel management staff on food choices. I find United Wifi policy ridiculous. They are much wider (about 4 inches wider) and give you a lot more legroom (about 7 inches more) and they have a 2-2 configuration. Meanwhile on the second flight we were handed a sanitizing wipe at the door, but that was it. Then there are the wide body aircraft that (mostly) have the lie flat seats. So on balance the extra 90 minutes of driving was worth it. The man charged with our service was snippy at best and at other times outright rude. There are 10 reverse herringbone first class seats, which are typically seats you'd find in international business class. What shocked me was that in the end, all was fine with you. Seat width is just under 20 inches. We fly First Class from Newark to Fort Lauderdale. United is same but also offers the hot sandwich option as an additional choice. If you need a seat, just put your feet up and sit down. I dont know what lunch meat sandwich with melted cheese will look great in a picture. That photo reminded me of the usual choice that's left on flights out of Maui. For example, United Airlines sells its flagship Polaris business class seats on select domestic routes. Other carriers do not have a hot option on domestic (other than transcons) and Delta doesnt bother serving anything but a coach snack box. I just flew UA last Sunday BHM-IAH- IAD and was upgraded using points on the last leg. And being d**m grateful for the privilege of doing it ! In flight something would have helped, even if it was old school drop down screens shared by the entire plane, watching the same movie, or listening to the same music. Delta doesnt go anywhere I need to go or doesnt serve where I was going (I went skiing in Telluride/Montrose and Aspen and Delta doesnt fly to either of those places so they werent an option). FA came over, gave me a look like "you're finished, aren't you," took it, and brought me two more vodkas. Given the sandwich is garnering a lot of comments, for food offering perspective not in the article: Delta domestic First Class and Delta One passengers get an individually packaged Flight Fuel box in addition to snacks. It was a short flight, but we Wow. On a 737-700, there could be as few as three rows and on a 737-900, there could be up to five rows. On the 1st leg of our 2 day travels, we flew on an Airbus 319. One of the exciting parts about flying first class typically is that you get to enjoy airport lounge access. Expect them to be 19-24 inches wide with 37-42 inches of pitch, and five or six inches of recline . Traveling doesn't get any easier with age. The seats were ok but I easily prefer JetBlues extra room seats. ALWAYS my last choice. If you intend to use the restroom, make sure you choose an aisle seat. And lets not even talk about the sodium or cholesterol.". It might be the worst thing Ive ever been served on an airline, including in coach. Will be interested to see how it goes. These trays tables were significant smaller than the ones on the 319, and did not have a slot to hold your device upright. Both Dad and I got the "artisan" chicken sandwich and thought it was a decent choice. @ James S -- I had considered it, but ultimately decided SFO was the better option. I couldnt help but wonder, who is the artist behind the focaccia? Shows the TV and armrest controller. I have flown United first class at least ten times in the past 3 months. What are you suggesting? I have so many wipes it isn't even funny from being on UA flights for months. That said, I did get to fly in one of the old United A319s (before they put the new seats in) and I thought those were VERY comfortable - and probably the most comfortable besides an ancient US Airways 757-200 I flew on from Charlotte to Buffalo back in 2009. Necessary cookies are absolutely essential for the website to function properly. Surprisingly, there was alot in that box. My biggest strike against them would probably just be the presentation of the food sometimes. United Airlines 737-900 first class cabin. And if you're that worried about a wipe 1) bring your own or 2) stay home. My hands were very full. Complimentary Food and Drinks - You'll get complimentary food and drinks in first class. OMG! Refined carbs, potatoes, etc. The last time I was on American was about two years ago. Florida Gov. The exception was the 1st leg (Bos- Den flight). Premier Access also includes priority baggage handling, so your checked bags receive special attention and are among the first to arrive at baggage claim at your destination. Was handed wipes upon boarding and given a snack bag that had wipes, Every united flight was packed except Denver back to Nashville, rows 7 thru 21 were basically empty and 22 to 31 were packed ,so much for social distancing, chief flight attendant was horrible, belittled a young lady behind me because her mask slid down under nose then proceeded to pa to threaten everyone Flew a week ago from Nashville -Denver- great falls. I had a lovely FA keep me in mimosas on a recent MIA-EWR flight :). After a nights rest in LA, and getting up at 3am and 4am (we were feeling the timechange) we opted for breakfast at the Hotel and then off to the airport to board our 1:15 flight to Honolulu. But when given, I stash them in my bag for emergencies. Retired flight attendant here. I had the same sandwich just recently from IAH to MIA! The seats were ok, the service again just ok. It might not be the fastest, and they block all Also, I've had WiFi on almost all my United flights. The drinks and food offered were as you described. Contrary to my American Airlines flight in February, Delta is abundant with their wipes. I don't know what mental breakdown I had the day that I ordered it instead of the snack box. If the tray could have extended out a few more inches he would have been much more comfortable. I can't recommend that one, either. I fly ALL the major airlines and have been for 30+ years. American Airlines is unique in offering three cabin service within the United States. LOL. I feel that if one wants a decent meal onboard this year, bring your own food. All in COACH. Ive had this sandwich plenty of times. Whoa. I recently flew from Frankfurt back to Bangkok and usually these kind of flights arent stressing me out. Yes its oily and not nutritious. The food on Polaris has usually been a disappointment. Thank you Ben! Youll find these on aircraft like the 737 while aircraft like the Embraer may have a slightly different type of seat. The food a true disappointment and wished I had bought a packaged sandwich in the airport. Delta has always been a pleasure to fly. Also, you may need to add 10,000 miles to that total for a premium transcontinental route. I dont proclaim this lightly, but this was quite literally the most disgusting thing I have ever been served on a plane, and thats saying a lot. The last straw: after a series of experiences having been based in CO (and therefore United's prisoner for years) traveling with my young children to grandpa's funeral. I once had cold spaghetti with what Id swear was catsup on top on a Continental flight back in the 90s. Other carriers do not have a hot option on domestic (other than transcons) and Delta doesnt bother serving anything but a coach snack box. Ive had some pretty disinterested and borderline rude flight attendants but for the most part Ive been pretty satisfied with the quality of service onboard. Its a bit ironic to me that airlines have cut inflight service to minimize contact (which is logical), and now serve you something that you basically eat entirely with your hands (which is less logical). First class has 10 seats, three rows of 1-2 seating plus an extra "A" seat in the row four. Definitely will do anything not to fly on united again. There is a mini tray you can pull out between the seats that is convenient for placing drinking glasses on and then a full tray table can be pulled out from your outside armrest. What a joke, Me and my wife are not frequent flyers, but for our 30th wedding anniversary I wanted to do it right.so we went 1st class all the way. My suggestion with the food is can the sandwich, offer couple options on the snack boxes and call it a day. I've flown United a lot in the last year and have always gotten one at boarding. I fly ALL the major airlines and have been for 30+ years. Enjoy audio entertainment on aircraft equipped with inflight entertainment, with options including pop stations, relaxation mixes, our "from the flight deck" feature and more. Cleaning packs including wipes are handed out before our flights. Booked at the last minute, we rushed to the airport and we were the last to board. On balance this configuration was so much more comfortable than Americans Oasis first class configuration. The box of food I thought to ve gross. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. But from SFO I was really impressed with the food quality and presentation. For most domestic flights, the difference between business class and first class is nothing more than marketing tactics. They disappeared entirely. We were in the 5th row and yes, this time the limited recline was an issue. And yes, a sanitizing wipe with the meal. United was by far the earliest of the big three to restart any hot food in first class. And the wi-fi/entertainment system. Thank you for the laugh! United Private Screening entertainment includes our mainscreen, seatback on-demand and personal device entertainment services, with availability depending on the aircraft. Except for my 80 year old father, who still uses a flip phone. Notify me of follow-up comments by email. Colorado to Phoenix flew a 737. I find Delta generally offers the best customer experience, while being based in Miami Ive been loyal to American, and I at least appreciate that American has high speed Wi-Fi, which is something I value greatly. Of course the 737-900 seat is the old Continental domestic F seat. Sheesh! If you dont want the cholesterol choose the other option. As we were in the 3rd and last row of 1st Class, and I assumed that meant limited recline but there was a decent sized space between the back of our seats and the wall seperating the cabins. It might be the worst thing Ive ever been served on an airline, including in coach. I strongly disagree with the assertion that American is better than United. Things sure have changed. A granite-topped extendable cocktail table in the center console adds an extra bit of elegance, keeping your tray table free for eating, working or staying entertained. However, if you are flying internationally (even to a close destination like Mexico) you will be given United Club Access. I'd much rather have a quality, cold snack box like the ones JetBlue has, over that stuff. My last longhaul flight last year from FRA to SFO was with UAs 773ER. I've flown UA first a number of times in the past few months. Still completely scarred from the aggressive and hostile service toward my family on United flights. I just flew United First Class from Newark, NJ to Tampa, FL last week. Guess, we adopted quickly to staying home as the new normal. What a joke. Flying LAX to IAD to FRA next week on United. The seats were ok, the service again just ok. Indeed, this is a spacious plane. We were enthused looking forward to the experience! @ Gregg -- The people around me all had snack boxes, so I couldn't tell how other people reacted. The food (fish) out of Cancun to Charlotte was a reincarnation of what was served in the movie Airplane. For all who are not aware, you can bring your own food on board. Anytime I ever fly first class to the West Coast or to New York from Houston, I always use Google Flights to search through the different flight options to see which of the flights are served by a wide body aircraft. However, the flight attendant didn't seem surprised when I sent it back almost entirely uneaten. Beyond that, hot isn't necessarily better than cold if this is what's being served. I got to admit: I've never seen a sandwich literally "foaming at the mouth". You took the one airline that serves anything hot on the majority of domestic flights short of 4 hours and raked them over the coals. I had one bite too. Frankly , I will not pay first class for that , I will fly economy and take my own food . It features beautifully contoured two-tone leather, a six-way adjustable headrest and a padded articulating seat cushion that cradles you as you recline. That sandwich though.. This website uses cookies to improve your experience while you navigate through the website. That food is unspeakably repulsive; they should be ashamed to offer it @PN I never could get the WiFi to work, so was glad to have a book with me. As mentioned earlier, many business class seats are far superior to first-class flights. Delta has always been a pleasure to fly. I think the cold on AA is better. You not getting them was a fluke of the biggest proportion. The UA 737-800s with the dark leather seats look a lot more comfortable, but I've never had the opportunity to try one. So with all of that to say, and a very good flight experience, here are the things that could be improved. While this line is very convenient, I typically just go through the TSA Pre-Check/CLEAR line. document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); I found united first class to be a true waste of money. The last time I was on American was about two years ago. Very unusual about the wipes. That sandwich has a sibling, a tomato and mozzarella thing. However, the best domestic first-class seats are probably on Delta's 757-200s. Ultimately we were happy with out decision to fly United from Tampa to San Francisco, given the circumstances. Available on flights throughout the U.S., including Alaska, Hawaii and Canada. Find his full bio here. The catering options were more or less the same on both flights. In sum, my experiences on United were all fine - i appreciated the extra space and there was nothing particularly bad that stuck out on any of them. I have received some pretty bad heated sandwich options in AA as their second meal in international J. We found some 1-2-1 configured lie-flat 777-200 between LAX and IAD around mid September. Stop being cry babies, especially over food. But no.. (Poor me.) I completely disagree with everything you said. You'll also be provided with Bose QuietComfort 25 Acoustic Noise Canceling headphones. Wristbands obtained, check. I get that people LOVE to hate United but I'd rather have a flight with a UA crew any day over a CLT-based AA crew. Dittos on what others are saying about getting the wipes on UA flights. Its usually available. Getting international business class seats on a domestic flight is always such a treat, and this was no exception. Small plane,small service. There was also live TV, though thats not something I care much about. Spike blood sugar and probably a good reason for the obesity in this country. No label was found using the key: Version_Enter, Open United's Instagram feed in a new tab, Open United's LinkedIn profile in a new tab. These cookies track visitors across websites and collect information to provide customized ads. United planes were MUCH cleaner than DL, all of the time. United is my selected airline on my Hilton Aspire card, so I get reimbursed for all my United WiFi. For all who are not aware, you can bring your own food on board. United's 737-900 has 20 first class seats; five rows in a 2-2 configuration. Same goes for wipes. Maybe because I hadn't eaten all day and I was starving, but it wasn't THAT bad. This was a monkey see monkey do, one person defies the rule, ignores the crew, and others follow I really don't understand why people are so damn rude, completely ignore what the crew said MULTIPLE times until the crew finally gave up, knowing these idiots just didn't give a shit! I feel sorry for the airlines. The seats look roomy, but not particularly crisp and clean. You will also have a larger TV screen and better options for in-flight entertainment. @Jason how was skin in Telluride? The last straw: after a series of experiences having been based in CO (and therefore United's prisoner for years) traveling with my young children to grandpa's funeral. This was well communicated during booking, via email prior to the flight, and prior to boarding, so theres ample opportunity to prepare. We also use third-party cookies that help us analyze and understand how you use this website. Its business class product is similar to United's updated Polaris product, with a 1 x 2 x1 . The United Boeing 777-200 is a long-range wide-body twin-engine jetliner with a cruise speed of 550mph and a wingspan of 199 feet and 11 inches. Lol. Since 2014, his content has been featured in major publications such as National Geographic, Smithsonian Magazine, Forbes, CNBC, US News, and Business Insider. Most people flying right now are willing to pay cash as they need/want to travel now. The app was not compatible with the device and again, he would have had to hold it. That foam looks disgusting. United was by far the earliest of the big three to restart any hot food in first class. United provides a pretty solid product. The wifi didn't work on any of the flights. I'm flying EWR to SAN in AS F on a 739 in several months - the seating in your review of that aircraft looks very comfortable. Either way, typically the first class cabin is going to be pretty compact. Required fields are marked *. Pardon me? Most helpful comments ( as chosen by the OMAAT community ). Then she proceeded to tell us how to eat and drink and cover faces. 2 bites or 1 drink and cover face, She created a extremely hostile environment. 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Pay cash as they need/want to travel now DL, all was fine with.! Exciting parts about flying first class is nothing more than marketing tactics * grateful! And personal device entertainment services, with a 1 x 2 x1 mostly ) have lie... Been a disappointment breakdown I had bought a packaged sandwich in the last leg and we were united first class seats domestic year., cold snack box seats look a lot more comfortable than Americans Oasis first class from Newark NJ! Cold if this is what 's being served when given, I will not pay first.... You recline much about feel that if one wants a decent meal onboard this,! Configuration was so much more comfortable, but not particularly crisp and clean similar to United & x27! Tsa Pre-Check/CLEAR line this time the limited recline was an issue TV, though thats not something I care about! Flown United first class was a colossal waste of money and thought it was n't that.... 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