Email Template - form | Zelle Disbursements with Zelle Email Templates By downloading this asset you agree to the Terms of Use associated with them. This means that you can still rock the awesome Zelle design with a fresh new codebase running under the hood. Create your signature and click Ok. Press Done. If you need help with the Zelle app, please contact customer service at www.zellepay.com/contact-us. Colorado Judicial Branch - Self Help - Forms - Miscellaneous Issuing a Subpoena. Written notice should be provided to Early Warning Services, LLC, Attn: Litigation Support, 5801 N.PimaRd. You may enroll only one debit card within the Zelle app to send and receive money. Deactivating your Zelle app profile means you will no longer be able to send or receive money with friends, family and others you trust with Zelle. You agree that you will not use the Service to send or receive payments in connection with your business or commercial enterprise. Your Liability for Unauthorized Transfers. You'll be prompted to accept permissions to your device. Complete the form and we will respond to you via email within 2 business days. Still need help? Sending money with Zelle is the same as sending cash. Once a User initiates a transfer of money to your email address or U.S. mobile phone number enrolled with the Service, you have no ability to stop the transfer. You'll be prompted to the Privacy & Security acceptance page, check the accept box and select continue. You may not establish more than one profile with the same U.S. mobile phone number or email address, and you may not link more than one bank account or debit card to a particular U.S. mobile phone number or email address. THIS SERVICE AGREEMENT APPLIES TO USERS ENROLLED IN THE SERVICE DIRECTLY WITH ZELLE FOR ACCOUNTS NOT HELD AT A NETWORK FINANCIAL INSTITUTION. You can use Zelle through your online banking service, or via the Zelle app, to make payments to friends, family, and people you trust. Their number is 425-722-1299. You may not enroll with a prepaid debit card issued by a financial institution that is not a Network Financial Institution. You understand that at any time during the term of this Service Agreement your financial institution may become a Network Financial Institution and you may become a User of the Service through the Network Financial Institutions online site or mobile app. The limit on your liability for unauthorized transfers are determined by the agreement between you and your financial institution, but cannot exceed the amounts described below: If you report the loss of your Zelle password or mobile device, as applicable, to us within four (4) business days after learning of its theft or loss, your liability will not exceed the lesser of: 1) $50, or 2) the amount of any unauthorized transfers that occur before you reported the loss of your password or mobile device. The information you are entering for this card (ZIP Code,address, etc.) Decide on what kind of signature to create. You understand and acknowledge that a person to whom you are sending money and who is not enrolled as a User may fail to enroll with Zelle, or otherwise ignore the payment notification, and the transfer may not occur. email, text message, in-app notification). We will provide you with notice of any such termination or change as required by law. Zelle will not provide any non-publicly available information to the OP without a subpoena, and the only way to send them a subpoena would be as part of civil litigation. To make this privacy policy easy to find, we make it available in the footer area of all zellepay.com pages. By downloading this asset you agree to the Terms of Use associated with them. At the time you instruct Zelle to cancel your use of the Service, any transfers in process using the Service will be completed to or from your bank account that was associated with your profile, but no new transfers will be initiated to or from that bank account through Zelle. We reserve the right, but assume no obligation, to terminate your ability to send requests for money in general, or to specific recipients, if we deem such requests to be potentially unlawful, abusive, offensive or unwelcome by the recipient. We will tell you the results within three (3) business days after completing our investigation. For example, someone tricked or persuaded you into sending the money, or promised that you would receive something in return that they did not provide. c. How to Withdraw Consent. While no single tool can solve widespread fraud, early warning continues to look for ways in which data and technology can help predict what might happen next and expand the capabilities of participating financial institutions. The remaining provisions of this Service Agreement will not be affected thereby, and each of those provisions will be valid and enforceable to the full extent permitted by law. We do not charge a fee for providing a paper copy of Records and Communications. Enter your official identification and contact details. If dont have your CVV, you may choose to re-enroll. Liability for Sending and Receiving Money. Your financial institutions customer support team can help. ZELLE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, INVULNERABLE TO CYBER ATTACK OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. YOU MAY NOT RECEIVE MONEY FROM A USER THAT IS ENROLLED AS A CUSTOMER OF A FINANCIAL INSTITUTION THAT IS NOT A NETWORK FINANCIAL INSTITUTION. e. Hardware and Software Requirements. Downloading the Zelle app: To download and use the Zelle app you must have an eligible Android or iOS Smartphone. If you are enrolled with the Zelle app, please call us immediately at 1-844-428-8542 so we can deactivate your profile enrolled with the lost or stolen Smartphone. Your bank or credit union support team can help you enroll. Our support team is available to assist those enrolled with the Zelle app. Territories include American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands. Tap on the settings gear icon in the upper left corner of the Zelle app home screen. To request a paper copy of any particular Records and Communication be mailed to you, contact us at customerservice@zellepay.com. YOU MUST AGREE TO THESE TERMS TO ENROLL FOR THE SERVICE PROVIDED BY THE ZELLE NETWORK AND DESCRIBED BELOW. Any other illegal activity or unlawful purpose. AS SET FORTH IN THE CLASS ACTION WAIVER BELOW, ALL ARBITRATIONS WILL BE CONDUCTED ON AN INDIVIDUAL BASIS, AND THERE SHALL BE NO CLASS ACTIONS IN ARBITRATION. Follow any remaining prompts to authenticate. Any withdrawal of your consent to receive electronic Records and Communications will be effective only after we have a reasonable period of time to process your withdrawal. You can update your information through our website. The scammer impersonates a legitimate business and uses a variety of tactics to trick consumers into providing sensitive information that allows them to trick the consumer into transferring the money to an account controlled by the scammer. Receiving Money; Money Transfers by Network Financial Institutions. 15. We are sorry to hear you no longer wish to use the Zelle app. Still need help? IN THOSE STATES WHERE THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES MAY NOT APPLY, ANY LIABILITY OF ZELLE, ITS OWNERS, DIRECTORS, OFFICERS AND AGENTS OR NETWORK FINANCIAL INSTITUTIONS IN THOSE STATES IS LIMITED AND WARRANTIES ARE EXCLUDED TO THE GREATEST EXTENT PERMITTED BY LAW, BUT SHALL, IN NO EVENT, EXCEED ONE HUNDRED DOLLARS ($100.00). The transfer of money that you send or receive by using the Service is also subject to the terms and conditions of your account agreement with your financial institution. Use or continue to use the Materials without an existing and enforceable contract with a Zelle services Participant who has entered into a contract with Early Warning or a reseller of the Zelle services. Please consult the Zelle Site for exact customer service hours. Telephoning is the best way of keeping your possible losses down. We must hear from you no later than 90 days after you received the first statement or receipt upon which the problem or error appeared. (1) You must serve a notice (regarding the filing and/or request for documents) and a summons; Non-party detection allows parties to go straight to the source and ask for the same information from someone who doesn`t have a skin in the game. No problem: You will not be able to reset your password without your CVV. To view these terms, pleaseclick here. U.S. Call us at 1-844-824-6613. Each profile may be created with one or more aliases, such as your U.S. mobile phone number and/or email address; however, only one bank account and/or debit card may be linked to a profile. Neither Zelle nor the Network Financial Institutions accept responsibility if the other User rejects or ignores your request or sends you an amount that is less than you request. You can send a request for money to friends, family or others you know and trustwith Zelle. All legal and regulatory disclosures and communications for the, Avisos y divulgaciones sobre algn cambio en los trminos que rigen el uso de los servicios de. If you need immediate assistance, call us at 1-844-428-8542. To participate as a User, you must first enroll with. If we decide that there was no error, we will send you a written explanation. b. Zelle Content Standards: You agree that you will not upload or provide content or otherwise post, transmit, distribute, or disseminate through the Service (including but . Zelle reserves the right, in our sole discretion, to discontinue the provision of electronic Records and Communications, or to terminate or change the terms and conditions on which we provide electronic Records and Communications. If the Service or Network Financial Institutions services weren't working properly and the sender knew about the malfunction when the sender initiated the transfer. Nisha Jones. New 1099 Requirements. Territories) and a U.S. mobile phone number to use the Zelle app. To start enrollment, visithttps://www.zellepay.com/get-startedto see if your bank or credit union offers Zelle. 1. You hereby give your affirmative consent to receive electronic Records and Communications as described in this E-sign Consent. Zelle does not support sending or receiving money betweennon-participant financial institutions. Governing Law; Choice of Law; Severability. You must have JavaScript enabled to use this form. No problem. When you enroll with Zelle, we will link the U.S. mobile number you provide to your new profile if that mobile number is not already linked to another Zelle profile. Select Yes and a verification code will be sent to your U.S. mobile number. Zelle Network User Service Agreement For Accounts Not Held at a Network Financial Institution, 2. You agree to indemnify, defend and hold harmless Zelle, its owners, directors, officers, agents and the Network Financial Institutions from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys fees, resulting from or arising out of any request for money that you send that is related to overdue or delinquent amounts. You can verify if your card is fast funds enabled by reaching out to the support number on the back of the card. Consent to Emails and Automated Text Messages. Please note that eligible small businesses are permitted to enroll to use Zelle at certain Network Financial Institutions. If you find the Service Agreement unacceptable to you at any time, promptly cancel your profile and enrollment with Zelle and immediately discontinue your use of the Service. THESE TERMS, ALONG WITH THE PRIVACY NOTICE AND E-SIGN CONSENT (COLLECTIVELY, THE AGREEMENT), GOVERN YOUR USE OF THE SERVICE AND AFFECT YOUR LEGAL RIGHTS, INCLUDING REQUIRING MANDATORY INDIVIDUAL ARBITRATION OF DISPUTES (see Section 26). Forgot your password with the Zelle app? You agree that you will not use the Service to request, send or receive money related to any of the following: 4. Please check your mobile service agreement for details or applicable fees as Message and Data rates may apply. You may authorize a debit of your account to send money to a User that is enrolled as a customer of a Network Financial Institution (including in response to a request of that customer); however, there are a limited number of Network Financial Institutions that may not be able to accept money from certain debit cards issued by financial institutions that are not Network Financial Institutions. Each party shall be responsible for paying its own attorneys fees. Actually, sending your invoices as soon as possible is the best way to ensure immediate payment. The Zelle Network (referred to in this Service Agreement as "Zelle," "we," "us," or "our") provides a service (the "Service") that enables a convenient way to transfer money between you and others who are enrolled with a financial institution that partners with Zelle (each, a "User") using aliases, such as email addresses or U.S. mobile phone 10. Download, scan, copy, print, collect or store information located in the Materials or on the website except for Materials for which the print and/or download option has been explicitly provided for on the website, and/or as otherwise permitted by the Website; Bypass any measures used to prevent, restrict or otherwise limit access to the Materials; Use the Materials to in any altered, deceptive or falsified way; Install or copy any unauthorized software to and from the website; Place, send or otherwise transmit any malware, virus or use any malicious programs or techniques in connection with the website; Overload or otherwise crash or attempt to crash the website containing the Materials; Engage in any high volume data transfers or bandwidth use through your use of the website; Use the Materials in association with a service that is not a Zelle service; Represent that you are a Consumer of the Zelle services provided by Early Warning when you are not a Consumer of Zelle services; or. Youll enter your eligible debit Visa or MasterCard and continue to follow the prompts to enter your personal information and create your password. You must have a bank account in the U.S. (not including U.S. EXCEPT AS OTHERWISE PROVIDED HEREIN AND SUBJECT TO APPLICABLE LAW, IN NO EVENT WILL ZELLE, ITS OWNERS, DIRECTORS, OFFICERS, AGENTS OR NETWORK FINANCIAL INSTITUTIONS BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIMITED TO ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR OTHER INDIRECT DAMAGES ARISING OUT OF (I) ANY TRANSACTION CONDUCTED THROUGH OR FACILITATED BY THE SERVICE; (II) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THE SERVICE DESCRIBED OR PROVIDED, (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, OR (IV) ANY OTHER MATTER RELATING TO THE SERVICE DESCRIBED OR PROVIDED, EVEN IF ZELLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Once the account is blocked you will be unable to send or receive money with Zelle. All subpoenas must include: The full name, title, mailing address, email address, and phone number of the person and/or entity issuing the subpoena; and. Live customer service generally will be available seven (7) days a week, excluding US bank holidays. If using Zelle within your financial institutions mobile app or online banking service, reach out to their support for help with any problems in requesting a payment. Notifications: will allow you to turn on and off notifications and update how you want to receive notifications. All rights reserved. In order to access, view and retain electronic Records and Communications that we make available to you, you must have: f. Requesting Paper Copies. Category: Your continued access of the Zelle Site or use of the Service after any amendment, modification or change to the terms and conditions of this Service Agreement shall constitute your agreement and acceptance to such amendment, modification or change. If the email or mobile number to which it was sent is already enrolled, your money will be available typically within minutes. We can answer your questions about submitting a legal request and help you decipher the results. If the recipient has notified you the money was not received, first check the payment status. If you have questions about your Privacy Rights, Zelle Privacy Policies or how to exercise your rights please visit https://www.zellepay.com/privacy-policy. BY AGREEING TO THESE TERMS, YOU ALSO AGREE TO THE TERMS OF THE ZELLE APPPRIVACY NOTICE (THE PRIVACY NOTICE) REFERENCED IN SECTION 5 OF THESE TERMS AND THE ZELLE NETWORKS E-SIGN DISCLOSURE AND CONSENT (THE E-SIGN CONSENT). If the person you sent money to has already enrolled with Zelle with the email address or U.S. mobile number to which you initiated the payment, the money is sent directly to their bank account (except as otherwise provided below) and may not be canceled or revoked. You may not send a Request to another Zelle user that is enrolled in the Zelle, Your recipient will see notification that a request is waiting. Please check with your enrolled financial institution for any fees they may charge to send or receive money. This requires attention to detail. Please Note: This form is not to be used to report unauthorized transaction(s). But it's not only for consumers, as a business you might want to know more about the Zelle business account. [7] If you practice in both federal and state courts, this may surprise you, as federal regulations do not include such a requirement. You agree that these terms affect interstate commerce. If using Zelle within your bank or credit union's online or mobile banking service, your bank orcredit union's support team is able to help you file a payment research. With Risk Insights for Cell, the issuing financial institution can evaluate important information about the behavior of the recipient`s token in the Zelle network. A party may compel a third State to produce documents and tangible property by serving, within a reasonable time before the deadline for reply, but no later than 30 days before the expiry of any applicable time limit for disclosure, the notice required by rule 205.2 and a summons requiring the production or inspection of documents or substantive objects. U.S. If you have a payment pending and you deactivate your profile prior to it posting, the payment will fail and return to the Sender. THE SERVICE IS INTENDED FOR SENDING MONEY TO FAMILY, FRIENDS AND OTHERS YOU TRUST. *. Service of the claim for other legal documents, including civil claims or documents served on Early Warning employees, will not be accepted at the address and/or email address specified in Section IV below and must instead be served on our registered agent for service of proceedings: COGENCY GLOBAL INC. She said Bank of America told her to report it to the sheriff and then receive a subpoena for bank records if she wanted her money back. Fryberger Lender Support Team Contact. Enrolled in the Zelle app andreceived a message that "Profile has been locked". after entering your new password. Pharmaceuticals and other controlled substances; Sexually oriented activities or materials; Obscene or offensive activities or materials; Materials or activities that promote intolerance, violence or hate; Illegal gambling, gaming, lotteries or sweepstakes; Court-ordered alimony or child support payments; Travelers checks, money orders, equities, annuities, or currencies, including digital currencies, such as bitcoins; Infringement on the copyright, patent, trademark, trade secret or other intellectual property rights of. The consumer should hang up and call their bank or credit union at the telephone number listed on the back of their bank-issued debit card or on the official website of the bank or credit union if they need to provide information over the phone. Please access and review this Service Agreement regularly. If a User ignores your request, Zelle may decide, in its sole discretion, that it will not send a reminder or repeat request to that User. MOBILE PHONE NUMBER OR EMAIL ADDRESS FOR THE PERSON THAT YOU ARE SENDING MONEY TO OR REQUESTING MONEY FROM, AND THAT YOU, NOT ZELLE OR THE NETWORK FINANCIAL INSTITUTIONS, ARE RESPONSIBLE FOR ANY AMOUNTS THAT ARE TRANSFERRED TO THE INCORRECT PERSON AS A RESULT OF YOU ENTERING THE INCORRECT U.S. When sending money with the Zelle app there is a weekly $500 limit. It is important that you also report this to your bank or credit union, if you have not done so already. Devices such as Chromebooks, Laptops, Tablets or iPads are not supported to download or use the Zelle app. Download Product Brief. Other product and company names mentioned herein are the property of their respective owners. Subject to the terms of this Service Agreement, the Service is generally available 24 hours a day, seven (7) days a week with the exception of outages for maintenance and circumstances beyond the control of Zelle and the Network Financial Institutions. Early Warning Services, LLC Attn: Litigation Support 16552 N. 90th Street Scottsdale, AZ 85260 Email: Paralegal@earlywarning.com **Please read the following information carefully. Foradditionalinformation on enrolling with the Zelle app visit our FAQs athttps://www.zellepay.com/support/enrolling-with-zelle. YOU MAY NOT SEND MONEY TO A USER THAT IS ENROLLED AS A CUSTOMER OF A FINANCIAL INSTITUTION THAT IS NOT A NETWORK FINANCIAL INSTITUTION. You understand that when you send the payment, you will have no ability to stop it. *Remember to only send money to people you know and trust. You acknowledge and agree that you are personally responsible for your conduct while using the Zelle Service, and except as otherwise provided in this Service Agreement, you also agree to indemnify, defend and hold harmless Zelle, its owners, directors, officers, agents and Network Financial Institutions from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys fees, resulting from or arising out of your use, misuse, or inability to use the Service, or any violation by you of the terms of this Service Agreement. Neither Zelle nor the Network Financial Institutions assume responsibility for the accuracy or legality of such requests and do not act as a debt collector on your behalf or on behalf of the sender of a request for money. Just note that the notice and subpoena must be served within a reasonable time before the response deadline. We further reserve the right to suspend or terminate your use of the Service if we believe that you are using the Service for business or commercial purposes, or for any of the uses identified directly below. The use of a non-partisan subpoena requires knowledge of the rules and/or methods of non-party disclosure. By using the Site, you hereby submit to the exclusive jurisdiction of the courts within the State of Delaware and waive any jurisdictional venue or inconvenient forum objections to such courts. It may be that your card is not currently capable of receiving money. By using the Service, you agree and authorize our Network Financial Institutions to initiate credit entries to the bank account or debit card you have enrolled with Zelle. If your device allows for fingerprint authentication you will be able to enable or skip pending your preference. To deactivate your profile, we will need to speak with you directly. If you decline the payment request, the sender will receive a notification that the request was declined. https://www.zellepay.com/support. Early Warning reserves the right to object to subpoenas that are invalid, excessively complete, excessively burdensome, vague, or involve confidentiality, privilege, or other legal concerns. By accepting this Service Agreement, you agree that you are not engaging in the business of debt collection by attempting to use the Service to request money for the payment or collection of an overdue or delinquent debt; to request money that is owed to another person; or to collect any amounts that are owed pursuant to a court order. Mobile numbers cannot be enrolled with more than one Zelle profile. In order to better assist you, please provide us with your details and a brief description of what you are experiencing. Your financial institution can help you with deactivating your Zelle profile and mobile app services. For example, in order to protect you, Zelle and the Network Financial Institutions, Zelle may need additional time to verify your identity or the identity of the person sending the money. If we delay or block a payment that you have initiated through a request for money, we will notify you in accordance with your notification preferences (i.e. Those debit cards cannot be used with Zelle. However, Zelle reserves the right to charge a fee in the future for any current Service, and Zelle may develop new uses or other services for Users and a fee may apply for such other uses or services. Once verified, you will be prompted through the enrollment process to re-enter your information. In most cases, when you are sending money to another enrolled User, the transfer will occur in minutes; however, there are circumstances when the payment may take longer. email, text message, in-app notification). Zelle Liability for Unauthorized Transfers for Chase Business Deposit Accounts Only . Early Warning Services, LLC Attn: Litigation Support 16552 N. 90th Street Scottsdale, AZ 85260 Email: Paralegal@earlywarning.com **Please read the following information carefully. 9. CLASS ACTION WAIVER. This is the actual form with sample text added in each section. Finally, we provide resources to consumers on our website to protect them from fraud and fraud. Eligibility and User Profile; Amendments to this Service Agreement. Please note that Zelle has no responsibility for any fees that your financial institution or your mobile carrier may charge you in connection with your transactions through Zelle. Send you a written explanation our FAQs athttps: //www.zellepay.com/support/enrolling-with-zelle your financial institution can help you decipher results... Not charge a fee for providing a paper copy of any such termination or change required. Enrolled in the Zelle app downloading the Zelle app, please contact customer hours! 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