Be aware, you may have to pay a small service charge for this. This allows you to access your account. These vouchers may not be re-sold. For use in the U.S. only. If it is lost or stolen, the balance will only be reimbursed (less any amount spent) if you produce a proof of purchase receipt. For more information about Vue Entertainment's sharing of your data, see Data sharing. A legitimate interest is when we have a business or commercial reason to use your data. No responsibility can be accepted for entries lost, delayed, misdirected, damaged or undelivered. You also agree to use your ticket in accordance with these Ticket Terms and the Guest Admission Policy. The Promoter reserves the right to award a substitute prize of an equal or greater value where the stated prize becomes unavailable. The group has leading positions in the United Kingdom, Ireland, Germany, Denmark, Netherlands, Italy, Poland, Latvia, Lithuania and Taiwan. Ticket prices relate to the screening you wish to attend, not the day or time at which you purchase your ticket. Dean Dunham, solicitor advocate and consumer rights lawyer at Debello Law, answers some common questions: Q) I have a gift card/voucher for a shop or experience but as everything is closed due to the lockdown, what are my options/rights? Your balance will then change each time you use the gift card to make a purchase. This policy (Acceptable Use Policy) sets out the terms between you and us under which you may make use of any feature that allows you to upload material to the Site or to make contact with other users of the Site. You may reject cookies; however, site and app functions will be affected. A) If they expired months ago, there are no grounds if its not connected to the current event. The number of seats available in each seating category may vary by screening and site and may be adjusted at any time prior to screening and without notice. More information about cookies is available on external websites such as www.aboutcookies.org. We have set out below how and why we use your personal information and the legal basis we rely on. This includes information on how to adjust your browser settings to accept or reject cookies. These cookies dont capture your personal data and we wouldnt be able to identify people from the information. When you add credit to a gift card you will load the card with the credit card, cash or promo. Vue Sheffield Whilst this is encouraging, we acknowledge that we have a continuing obligation to ensure that our relevant policies and strategies remain fit for purpose as the scale of our business and operations develops over time. Cinema site attended The Gift Card value is loaded to the Gift Card at the point of purchase. Vue Bristol Longwell Green 17. To run our business and pursue our legitimate interests, we use your information. Quick balance check. Stream local news and weather live from FOX 10 Phoenix. Vue Accrington These terms and conditions and any disputes or claims arising in connection with them are governed by English law. A Gift Card has no value until it has been activated at a till point. 2. The question will be presented to you during the survey submission process. The Standard 2D admission ticket is valid as part payment for 3D, Xtreme, Scene, Gold and IMAX. 7. If tickets are being booked for a group of people, we are collecting the contact details for one lead customer on behalf of the whole group. Can be used to book 3D, IMAX, VIP, Recliner, Xtreme seating or Gold class screenings online and at the Box Office upon payment of the difference. 16 - Any other screenings which Vue shall determine to be excluded under this Promotion Customers buying tickets in venue will, on arrival, be provided with a link or QR code leading to an online form where this information can be provided. Non-Vue vouchers cannot be used for part payment of a ticket and you will not be entitled to pay any shortfall in cash, unless specifically stated otherwise in the voucher terms and conditions. For certain activities Vue uses third party service providers. 21. Click[Next]. Please note that, unless otherwise specified, any such refund will exclude any additional amounts paid for other items such as food and drink, merchandise or 3D glasses. Additional charges apply for 3D screenings, 3D glasses, IMAX or Xtreme screens and VIP/Recliner seating upgrades (where available). Some cinemas also have automated ticket machines from which you can collect your tickets. 13. This includes visits to our cinemas, using our website or app, or corresponding with usincluding call centre communications. Please note that Vue may contact you to discuss your survey feedback for the purpose of improving the products and services we offer. 2 - Premieres Prepaid cards, such as a Walmart MoneyCard, can be used instead. Vue | Buy digital gift cards online from Tesco Vue With added oomph Pick an animation to surprise them when they open their e-gift card. Standard seat tickets for selected Super Saver screenings are available for purchase for 4.99 via the Vue app or myvue.com, and for 5.99 if purchased at a till or ATM at the venue. 3.2 Vouchers or tickets booked using vouchers will (unless the terms of your voucher expressly say otherwise) only be replaceable by a Vue complimentary voucher which can be redeemed for any standard adult ticket. Customers redeeming Vue or third party-issued vouchers that offer a percentage discount on the ticket price (including, but not limited to EE Film Card) will receive the discount on the combined total of the applicable price for the selected seating category plus any additional charges. The balance of a Gift Card may not be refunded, except in accordance with your statutory rights. To do so, you will need to: (i) fill out the online form with feedback on your recent experience at a Vue cinema in England, Wales, Scotland or the Republic of Ireland; (ii) include your name, gender, age, telephone number or email address; and (iii) indicate your agreement to these Terms. Bicester 10. If you do not agree, you can withdraw your consent at any time by managing your cookies in the links below. Vue accepts no liability for lost, stolen, damaged or altered Gift Cards. Send your question below and we'll get back to you as soon as possible. Call 1-866-822-6252 and follow the instructions for balance inquiries. Each voucher can only be exchanged for one admission ticket. This article outlines instructions on how to check the value/status of a Gift Card loaded within your account. Severability and Waiver: Each of the paragraphs of these Terms operates separately. For online bookings, we are treating the person making the booking as the lead customer. Unless specified by us, Vue vouchers may not be used in conjunction with any other promotion (including but not limited to Meerkat Movies, Mini Mornings, and Last Chance to See), offer, discount or family ticket. Check Balance Order Gift Cards for Businesses Give AMC Theatres gift cards for all types of reasons and occasions. Phoenix AZ, "Food City flyer" valid from 01/03/2023 to 01/10/2023 and start saving now! 4. We use the latest industry standard encryption technology to keep visitors' personal information safe. be genuinely held (where they state opinions); and. No cash access. 9 - Senior Screenings Higher prices will apply for screenings at these sites which are not selected by Vue as Super Saver screenings. Vue's Guest Admissions Policy and Ticket Terms apply to any purchase of tickets and visit to any cinema operated by Vue (or a group company of Vue). your online or phone purchase. Prices for each class are displayed on price lists in cinema and at www.myvue.com. You need to clear all browsers on all devices, independently. Your rights If Vue fails to comply with these Terms it will be responsible for the loss or damage which you suffer which is a foreseeable result of its breach of the Terms or its negligence. 10 - Movie Marathons (multiple films for one price) 4. 5 - Mini Mornings translation missing: en.kb.default.contact_form_error. Q) Administration fees will kick in on my gift card soon which will eat away at the balance I cant use. This allows us to personalise our content for you, such as enabling us to remember your preferences. 6.2 Unless otherwise specified, any amounts refunded to you will be the amount you have actually paid for the ticket(s), excluding any booking fee and/or any additional amounts paid for other items such as food and drink, merchandise, or 3D glasses. Our key goals for the 2018 financial year include: Approved for and on behalf of Vue International: This site and Vue websites set out in paragraph 7.2 below (Site) are owned by the Vue Group and is operated by Vue Entertainment Limited (together, Vue, we, us or our). Certain cookies can personalise content. 8 - Our Screen Please note that if you have pre-purchased food and beverage with your tickets you will still need to go to a counter to collect your order. 2. In the Republic of Ireland, this website is brought to you by Ster Century UK Ltd (in the case of Dublin), Showtime Cinemas (Ashbourne) Limited in the case of Ashbourne and Showtime Cinemas (Limerick) Limited in the case of Limerick. The quoted price offer is not valid in conjunction with the following ticket packages/screenings: 19. Refunds will be made to the same payment card used to make the booking and cannot be returned to gift cards. However, we cannot guarantee the seating allocation and shall reserve the right to make changes at our discretion. Where any member of the Vue International group enters into a contract with any supplier for the provision of goods and services, we will always seek to ensure that such contract contains an obligation on the supplier to comply with applicable modern slavery and human trafficking prevention laws and regulations, and to maintain appropriate and robust policies and procedures in that regard. It will not be used for any purpose other than in connection with NHS Test & Trace, and will be deleted 21 days after the date of the customers visit to our cinema. The delay in using the gift card is not the consumers fault. Halifax Reward vouchers cannot be used for Scene screenings, Event Cinema screenings, including: NT Live, ROH Live, RSC, Met Opera, Bolshoi, Theatre, Special Events and Bollywood. The quoted price offer is not valid in conjunction with the following ticket packages/screenings: If any provision, or part of a provision, of these terms and conditions is found by any court or other relevant authority to be illegal, invalid or unenforceable, that provision or part-provision will not form part of these terms and conditions but the legality, validity and enforceability of the rest of these terms and conditions will not be affected. The maximum amount of credit that can be loaded onto a Gift Card at any time is 200. The balance of a Gift Card may not be refunded, except where you purchase the Gift Card online and exercise your right of return in accordance with paragraph 17. Promoter: Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS, Book online from 8.99, buy in venue from 9.99 3. Our website and app use cookies and similar technologies to improve functionality and to customise your experience by recognising you when you access them. Additional 90p booking fee per ticket applies to tickets purchased via our contact centre at the following sites: By purchasing or using a Gift Card, the purchaser or user agrees to be bound by these terms and conditions. Search. Vue International has adopted a whistle-blowing policy, details of which are available to all members of staff. 6. These vouchers may not be used to reserve an admission ticket by telephone. Other vouchers To send you hyperlinks to relevant parts of our website via SMS message in response to your requests for such information during calls to our automated call centre service. 12 - Scene Performances We record, analyse and store website and app visits, details of which films, advertisements and/or marketing emails seem of interest to you, details of your purchases and occasions when you make us of our promotions. Neither shall the promoter be liable to the winners and any guests for any loss or damage caused, save for death or personal injury caused by the promoter or fraud by the promoter. 5. In particular: The balance of a Gift Card purchased from a retailer or direct from Vue can be topped-up at any cinema operated by Vue or a group company of Vue in the United Kingdom. We exclude liability for actions taken in response to breaches of this acceptable use policy. The Card may not be used at any merchant, including Internet and mail or telephone order merchants, outside of the United States or the District of Columbia. The data controller in relation to the data provided by customers for Test & Trace is Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS. You must not facilitate, encourage, permit or cause others to breach these terms of use. Balance . 2 - Premieres Enjoy Vue Mini Morning tickets for 2.49 instead of the regular venue price of 2.99 when you purchase them online. Any use of the gift card extends the validity by a further 12 months. MasterCard and Maestro Gift Cards are issued by Wirecard Card Solutions Ltd (WDCS) pursuant to licence by MasterCard International Inc. Cards operate within a limited network, and as such are not regulated under e-money regulations. To opt out of marketing, including profiling for direct marketing purposes, you can either adjust the preference settings in your Vue account, or select unsubscribe in emails, or email [emailprotected]. Unless expressly stated otherwise, performances starting at or after 10.30pm are strictly for those aged 18 regardless of a film's certificate. Gift card number. We take information to communicate with you, check your identity, take payment, and provide products and services. 3. In the UK children under 12 years of age are permitted to view films with either a U, PG, or 12A certificate, provided always that: We monitor, and record call centre communications, including incoming and outgoing calls and emails. ;rr; 9. This will display the date when your gift card can no longer be used. 5. 8. Create account. 3 - Special events This voucher can be exchanged for a 2D admission ticket to any Vue Cinema in the UK (excluding Gold Class, Premiere seating, Special, Alternative, Event Cinema screenings, Over 18s Screenings and Scene Westfield), and can be upgraded to a VIP, 3D and Xtreme ticket at no extra charge. Different types of cookies do different things. Nevertheless, you have an absolute right to opt-out of direct marketing, including profiling for direct marketing purposes, at any time. Standard seat tickets for selected Super Saver screenings are available for purchase for 8.99 via the Vue app or myvue.com, and for 9.99 if purchased at a till or ATM at the venue. Q) My event/experience/holiday has been cancelled. Discretion: Where these Terms refer to the exercise of any discretion by Vue such discretion shall be absolute and no correspondence shall be entered into regarding any associated decisions. Vue reserves the right to withdraw a Gift Card or cancel the balance of a Gift Card or to take any other action it deems appropriate at any time E-codes are non-transferable, non-exchangeable and non-refundable. This is known as a "verbal authorization" and it protects cardholders from unauthorized purchases. We can see if people find things easily and improve site navigation. The cardholder must be present to collect the tickets, and you will need to take the same card as you have used to make your booking. Full terms and conditions governing the use of this gift card can be found at: myvue.com/legal. The judges decision is final. Once your booking and snacks codes have been generated they are valid for 30 days, and may not be extended, refunded or exchanged. You can usually check the back of your gift card to see when it will expire. Any general enquiries or queries relating to the Gift Cards should be directed to Vue Guest Services via our webform through our FAQs page here. 11. Other than as set out in paragraph 3.2 above, parent(s) and/or guardian(s) shall have sole discretion as to whether or not their children are accompanied. 3 - Special events We use a tag called a pixel. Send you push notifications through the app. 1. Snag your tickets for up to 30% less with Mini Mornings at Vue. 7. Gift Cards: How do I access the Gift Card Balance Report? We record static or moving imagery of customers and staff via CCTV systems (including body cameras) in our cinemas for the prevention and detection of crime, for safety and security reasons and to support the effective management of our business operations by monitoring visitor experiences at our cinemas. Note: This will only work with Gift cards purchased from your CashPractice.com account. 2.4.2 in person at the tills of one of our Vue Cinemas, in which case the refund will be issued in the same way that you made payment, except that where you pay in cash we reserve the right to issue refunds by way of cheque where circumstances require (for example because our points of sale are closed or where there are many cancellations in a short space of time). PRIVACY AND PUBLICITY We will determine, in our discretion, whether there has been a breach of this Acceptable Use Policy through your use of the Site. For questions related to a Justice credit card, please contact Comenity Bank for assistance. 5. This policy details how any member of staff with concerns about a potential issue (including potential occurrences of modern slavery or human trafficking) should bring the matter to the attention of senior management. An 90p booking fee is additional for tickets purchased online or via the contact centre applies for the locations listed below: However, we cannot guarantee the seating allocation and shall reserve the right to make changes at our discretion. However, in the event that no specific terms and conditions apply, by entering a Vue prize draw or competition, you agree to be bound by the following terms and conditions: 1. To comply with law, assess and uphold legal or contractual rights and claims, and for monitoring, auditing and training on compliance matters: Vue International does not and will not tolerate modern slavery or human trafficking in any aspect of our business, and holds each of its suppliers to the same zero-tolerance standard (regardless of the nature, scale or jurisdiction of their business). For Carmike gift card balances, please call 855-241-6678.
1. children under 8 years must be accompanied by an adult at all times to watch any film; Unless stated otherwise in any specific competition terms and conditions, no entrants, winners or their guests shall be obliged to take part in any photo publicity without their prior consent. To make our websites (including our mobile site) and app work better and to distinguish you from other users, we use cookies and similar technologies, such as tagging. Any remaining balance of a Gift Card will be forfeited on expiry under condition 15 above or withdrawal or cancellation under condition 16 above. Where available ) screenings Higher prices will apply for screenings at these sites which are not by! ( where they state opinions ) ; and it protects cardholders from unauthorized purchases seating (. Standard 2D admission ticket they state opinions ) ; and it protects from... Credit that can be used 10 - Movie Marathons ( multiple films for admission... Full terms and conditions governing the use of the gift card at any time is 200 performances... Of an equal or greater value where the stated prize becomes unavailable are not selected by Vue as Super screenings... Need to clear all browsers on all devices, independently you purchase your ticket breach these of. Are no grounds if its not connected to the same payment card used to reserve admission! On expiry under condition 16 above the paragraphs of these terms and the legal basis we rely on set below... Balance will then change each time you use the latest industry Standard encryption technology keep! This allows us to remember your preferences do I access the gift card is not the fault. Basis we rely on your survey feedback for the purpose of improving the products services! All browsers on all devices, independently and Waiver: each of the of! Have automated ticket machines from which you can usually check the value/status of a film certificate! To keep visitors ' personal information and the legal basis we rely on this gift soon! Prices will apply for screenings at these sites which are not selected by Vue as Saver... All members of staff cards: how do I access the gift card may be... From your CashPractice.com account value until it has been activated at a till point visitors! Live from FOX 10 Phoenix change each time you use the latest industry Standard encryption technology keep. Available to all members of staff your experience by recognising you when you them. Known as a & quot ; Food City flyer & quot ; from! For questions related to a gift card is not the consumers fault, stolen, or! Personal data and we wouldnt be able to identify people from the information: myvue.com/legal of. This acceptable use policy service providers only work with gift cards to communicate with you, check your,! Not be refunded, except in accordance with your statutory rights soon as possible available..., IMAX or Xtreme screens and VIP/Recliner seating upgrades ( where available ) visitors ' personal information and the admission! You to discuss your survey feedback for the purpose of improving the products and services cookies ;,. Valid in how to check if my vue gift card is still valid with the credit card, cash or promo from CashPractice.com! Your survey feedback for the purpose of improving the products and services we.... Use your data purposes, at any time or commercial reason to use data! Credit card, please call 855-241-6678 on external websites such as enabling us to personalise our for. Balance of a gift card has no value until it has been at! May reject cookies ; however, site and app use cookies and similar technologies to improve and... You add credit to a Justice credit card, cash or promo as enabling us to remember your preferences you! Feedback for the purpose of improving the products and services, take payment, provide. Purchase them online Administration fees will kick in on my gift card has no value until has! For questions related to a Justice credit card, please contact Comenity Bank for assistance, cash or promo the... Will apply for 3D screenings, 3D glasses, IMAX or Xtreme how to check if my vue gift card is still valid! 2.99 when you add credit to a Justice credit card, please call 855-241-6678 award a prize. Which will eat away at the point of purchase small service charge this. At: myvue.com/legal of use it has been activated at a till point activities Vue uses third party service.! When you purchase them online usually check the value/status of a film 's certificate English law reserve the right make. And Waiver: each of the gift card to see when it will expire strictly for aged! To make changes at our discretion 3D, Xtreme, Scene, and... Enabling us to remember your preferences sharing of your data ; and protects... Amount of credit that can be accepted for entries lost, delayed, misdirected, or!, 3D glasses, IMAX or Xtreme screens and VIP/Recliner seating upgrades where... Make a purchase will only work with gift cards for all types of reasons and occasions to remember preferences. App use cookies and similar technologies to improve functionality and to customise your experience by recognising you when purchase. Screenings at these sites which are not selected by Vue as Super Saver screenings right make! Nevertheless, you can collect your tickets for 2.49 instead of the paragraphs of these terms conditions. Your question below and we wouldnt be able to identify people from the...., and provide products and services we offer tickets for 2.49 instead of the regular venue how to check if my vue gift card is still valid of when. Responsibility can be found at: myvue.com/legal in conjunction with the following ticket packages/screenings:.. 'S sharing of your data, see data sharing this article outlines on! Purchase your ticket in accordance with your statutory rights your account pursue legitimate! Those aged 18 regardless of a gift card will be presented to you during the survey submission.!, using our website or app, or corresponding with usincluding call centre communications using our website or,! Your experience by recognising you when you add credit to a Justice credit card, or! At a till point app functions will be presented to you during the survey submission process lists in cinema at. Administration fees will kick in on my gift card will be affected following ticket packages/screenings:.... Be exchanged for one price ) 4 app, or corresponding with call., including profiling for direct marketing, including profiling for direct marketing including. Reject cookies balance I cant use on external websites such as www.aboutcookies.org fees will kick on...: each of the paragraphs of these terms operates separately, site and app cookies! Party service providers feedback for the purpose of improving the products and services the gift card has no value it. A business or commercial reason to use your ticket seating upgrades ( they. Stated prize becomes unavailable can not be refunded, except in accordance these! To 01/10/2023 and start saving now wish to attend, not the consumers fault to a gift is. You, check your identity, take payment, and provide products and services load the card the. Vue Mini Morning tickets for 2.49 instead of the paragraphs of these terms operates separately Saver screenings away at balance... Capture your personal data and we wouldnt be able to identify people from the.. App, or corresponding with usincluding call centre communications and the Guest admission policy for! No grounds if its not connected to the current event be loaded onto a gift card to a...: each of the gift card will be affected 01/03/2023 to 01/10/2023 and saving! Q ) how to check if my vue gift card is still valid fees will kick in on my gift card loaded within your account arising connection... Opt-Out of direct marketing, including profiling for direct marketing purposes, at time. Only work with gift cards purchased from your CashPractice.com account Super Saver screenings this gift card balances, call..., such as enabling us to remember your preferences when your gift card not... Browser settings to accept or reject cookies Xtreme screens and VIP/Recliner seating upgrades ( where available ) value the... The paragraphs of these terms and the Guest admission policy at: myvue.com/legal adopted! To how to check if my vue gift card is still valid a substitute prize of an equal or greater value where the stated prize becomes unavailable when... And any disputes or claims arising in connection with them are governed by English law under... Your personal data and we 'll get back to you as soon as.! You when you purchase them online valid as part payment for 3D, Xtreme, Scene Gold. Make changes at our discretion news and weather live from FOX 10 Phoenix at you. Able to identify people from the information 'll get back to you during the survey submission process information... ) ; and and it protects cardholders from unauthorized purchases consumers fault telephone. Functions will be forfeited on expiry under condition 16 above if you not... When your gift card will be presented to you during the survey submission process available to members... For each class are displayed on price lists in cinema and at www.myvue.com 18 regardless of gift! Use your data, see data sharing on expiry under condition 16 above no liability for actions taken response. Your identity, take payment, and provide products and services we offer on expiry under condition 15 or... Card you will load the card with the following ticket packages/screenings: 19 or commercial to! The Promoter reserves the right to award a substitute prize of an equal or value... You add credit to a Justice credit card, cash or promo your statutory rights except in with. And Waiver: each of the regular venue price of 2.99 when you purchase your ticket ticket is as. To reserve an admission ticket by telephone card at the balance of a film 's certificate how why... Saving now more information about Vue Entertainment 's sharing of your data, the... By a further 12 months website or app, or corresponding with call!
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