this device is already set up in another organization intune

Did you find a solution? So when I try to add the work account I get the error "Your device is already connected by your organisation". This section, method, or task contains steps that tell you how to modify the registry. It really sucked that it happend during a live demo but all assured I did some troubleshooting. Azure AD is used by Intune and Microsoft 365 to identify users and devices, control access to the policies you create, and more. On theSet up a work or school accountscreen, selectJoin this device to Azure Active Directory. On theLet's get you signed inscreen, type your email address (for example, alain@contoso.com), and then selectNext. These profiles use settings exposed by Apple, Google, and Microsoft. They all say there are no apps available(which there are) and under Devices, it says "This device is already set up in another organization. In this series, we call out current holidays and give you the chance to earn the monthly SpiceQuest badge! You will have to recreate some policies. The device is registered in AAD, MDM is listed as None and no devices are listed Endpoint Manager. Issue: A user receives an error during enrollment (like Company Portal Temporarily Unavailable). Could you also check azure itself it is already registered? Choose the account you want to sign in with. Download Android Device Policy. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. Issue: Users receive the following message on their device: However, sometimes it is possible that a Windows 10 PC is in an inconsistent enrollment state, with error The sync could not be initiated. In Windows Settings, Accounts, Access work or school, the test user account is listed. Please can someone advise us as we are unsure where to go. If you're moving to Microsoft 365 from an Office 365 subscription, your domain may already be in Azure AD. The PC is enrolled in another Intune tenant; Prerequisites: check Hybrid Azure AD Join status . Confirm that Chrome for Android is the default browser and that cookies are enabled. This cycle continues and doesnt appear to . Thanks Coopem16 I will definitely check it out1. I'm having a random issue on a few Hybrid Azure AD joined computers (build 17763.253 and below) using Autopilot, the Company Portal app does not display any available app and instead throws an error message"This device hasn't been set up If the device is still assigned to another user in Intune, its former owner did not use the Company Portal app to remove or reset it. If the problem above exists, you see a red X in the "Certificate Name Matches" and the SSL Certificate is correctly Installed sections of the report. Sign in to the Intune admin center, and sign up for Intune. Press question mark to learn the rest of the keyboard shortcuts. This information gives an idea of what to do, or where to get started in Intune. Check the client proxy settings.Verify that Intune supports the proxy configuration on the client computer. If this isn't a virtual machine, please contact support. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. There are no errors in the DeviceManagement-Enterprise-Diagnostics-Provider event log section. thanks - this is driving me crazy. Hybrid Azure AD joined devices are joined to your on-premises Active Directory, and registered with your Azure AD. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com. Issue: You can't create policy or enroll devices. Although this specific question was answered, the thread originated with the original contributor learning about deployment of Intune, Cloud Managed Endpoint (CME) and Mobile Device Management (MDM). 3. Otherwise, your-domain.onmicrosoft.com is automatically used for the domain. They will be overwritten after the new enrollment. Once the app restarts, the device checks in with the Intune service. Enrolling DEP devices with user affinity requires WS-Trust 1.3 Username/Mixed endpoint to be enabled to request user tokens. This error is caused by a custom action that is based on Dynamic-Link Libraries (DLLs). Optionally, based on your organization's choices, you might be automatically enrolled in mobile device management, such as Microsoft Intune. The biggest challenge is users must unenroll their devices from the current MDM provider, and then enroll in Intune. If you use Windows Server OSs, such as Windows Server 2016, then don't use this option. For more information, see uninstall the client. For example: For more information, see Get-AdfsEndpoint documentation. Devices must check in periodically with the service to maintain access to protected corporate resources. For enrollment guidance, see the Intune enrollment deployment guide. For more information, see Create a device platform restriction. Make sure that the time and date are set close to GMT standards (+ or - 12 hours) for the end user's time zone. Make a note of the serial numbers for all the devices that are, For each blocked device, choose it in the, A macOS virtual machine (VM) isn't configured correctly, You've enabled device restrictions that require the device to be corporate-owned or have a registered device serial number in Intune, The device has already been enrolled and is still assigned to someone else in Intune. Device profiles can preconfigure settings for . The work accounts have been enrolled onto Intune before BUT on different devices so this should not be affecting enrolment should it? If your device OS is Windows 10, could you try the following steps, 2. there's a temporary outage with Apple services, or. Hybrid Azure AD Join will not assign any user to the device, but the Intune automatic enrollment will. Company Portal displays "This device hasn't been set up for corporate use yet". Guided Access app unavailable. Android device administrator enrolment has not been set up correctly. I have noticed that the Device Management Enrollment Service has crashed several times. For example, enter the following command: Sign in with your account. Extract the contents of the .zip file. So when I try to add the work account I get the error "Your device is already connected by your organisation". For example, you create a Microsoft Intune trial subscription. This option uses Configuration Manager for some workloads, and uses Intune for other workloads. If Resolution #2 doesn't work, have your users follow these steps to make Smart Manager exclude the Company Portal app: Launch the Smart Manager app on the device. For more information on how to get Intune, see Intune licensing. For example, enter the following command: Sign in with your account. Support Tip: Enrolled Windows 10 devices not able to use the CP app to install Then click Create. Intune uses the same Azure AD, and can use your existing domain. If that fails, validate that the users credentials have synced correctly with Azure Active Directory. The device installed all the apps that I published without issue and it shows as compliant in my Intune Device portal but when a user signs in and goes into the Company Portal The device can't be enrolled because the user's account isn't yet a member of a required user group. On your mobile device, approve your device so it can access your account. Start with a small group of pilot users, and add more groups until you reach full scale deployment. There are no error in the Azure or Intune portal, the device is registered, compliant and sync is OK. I simply proceed then to the allow the organisation to manage my device. Before users can enroll their devices, they must be members of the right user group. To verify it, please go to Devices - All devices, choose and click the specific device name, from the The second place is in scheduled tasks. Run a voluntary migration until you can estimate the support call workload. This scenario is rare. Enroll the devices in Intune to receive policies. "This device is already set up in another organization". Note the value in the Device limit column. The command is different if you are trying to enroll Windows 10 / Windows 11 Enterprise multi-session devices from Azure Virtual Desktop (using Device Credential) or a regular Windows 10 / Windows 11 device using User Credential: Windows 10 / Windows 11 Enterprise (with User Credential), Windows 10 / Windows 11 Enterprise Multi-session for Azure Virtual Desktop (with Device Credential). The scripts don't export and import every policy, such as certificate profiles. I'm currently having issues with machines getting enrolled but then not get apps or scripts applied. Great! (Each task can be done at any time. It worked. Add your domain account, such as contoso.com. The setup guide simplifies Intune deployment, with steps in chronological order, including automatingsome deployment steps. Create a new trial or paid account and re-enroll. Important: this menu is not available on Windows 10 / Windows 11 multi-session edition for Azure Virtual Desktop. Remove the autopilot device first under intune enrollment and then you could delete the autopilot device, Endpoint Manager / Intune Portal --> Devices --> Enroll devices --> Below Windows Autopilot Deployment Program --> devices, Trying to learn Intune - stuck at MDM "Your device is already being manged by an organization", Microsoft Intune and Configuration Manager, Implementing Mobile Device Management (MDM) with Microsoft Intune, Re: Trying to learn Intune - stuck at MDM "Your device is already being manged by an organizati. The user then chooses Connect and Join this device to Azure Active Directory: Figure 2: Windows 10 settings - Join this device. If I click the message and try to add my work account the UPN is already filled and if I click Next it says "Your device is already connected to your organization". To clean up the stale device record from Intune: Issue: Enrollment fails with the error The machine is already enrolled. To view your account settings, sign in to your account. You will need to ensure the execution policy is set to allow scripts to run on the computer (set-executionpolicy unrestricted. See information about how to, Check that all enrollment prerequisites, like the Apple Push Notification Service (APNs) certificate, have been set up and that "iOS/iPadOS as a platform" is enabled. Press J to jump to the feed. As you may know, automatic enrollment can be triggered either by a Group Policy Object or by the SCCM client on a co-managed device. They're vulnerable until they enroll in Intune. Worked fine for a few then all of a sudden it gave up. They're useful for managing devices that don't have dedicated users, such as kiosk devices, devices shared by shift workers, or devices assigned to a specific location. Create your administrative team. If you are an IT Admin with access to the Microsoft 365 Admin Center, and you want step-by-step guidance on how to manage organization-owned or bring-your-own-device (BYOD) mobile devices and applications, be sure to review the Intune setup guide. I really hope this has helped you.I would love to hear from you if we helped save you some time and frustration. Mathieu Ait Azzouzene. You'll go through the sign-in process, using automatic sign-in with your work or school account. Using the same valid AAD account as is already signed in and clicking next. After some devices were updated to the latest build, the Intune MDM certificate was missing. On theEnter your passwordscreen, type your password. The deactivation issue doesn't occur on Android 6.0 devices. It's been frustrating and I want to figure this out so I can get it off my plate. I am a Helpdesk technician in a Small organisation of 25 users. Issue: Some Samsung devices that are running Android versions 4.4.x and 5.x might stop checking in with the Intune service. What is the best way to do this? I ended up opening a ticket, now wait and see. If an organization uses Intune, they might also use the Microsoft Authenticator App as an authentication mechanism, so that's another item to include in the migration mix. Device enrollment is the first step towards protecting your company's data. Option 2: Set up co-management. Next, devices are ready to be enrolled, and receive your policies. Wait about one hour to allow the Azure service to remove the incorrect data. Select Y to install the module from an untrusted repository. If you want to prevent specific platforms, then create a restriction. There are issues loading the site.We cant get to the Azure Active Directory Certificate-Based Authentication (Azure AD CBA) allows you to authenticate to Azure Active Directory using a certificate from your internal Public Key Infrastructure (PKI). Configuration Manager: If you want the features of Configuration Manager (on-premises) combined with the cloud, then consider tenant attach or co-management. After you join your device to your organization's network, you should be able to access all of your resources using your work or school account information. The easiest way to unenroll a Windows 10 PC from Microsoft Intune is to disconnect the work or school account. I stumbled on your post while trying to find an answer to a similar problem. Change the directory to the folder with the script you want to run. Create an account to follow your favorite communities and start taking part in conversations. Make sure that all required updates are installed on the client computer and then retry the client software installation. Uninstall the Configuration Manager client. Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. In this subscription trial tenant, you have policies that configure apps and features, check compliance, and more. My account was the only one impacted as other admins could connect just fine. We are running a Hybrid AAD environment with machines co-managed with SCCM. See the enrollment deployment guides, device and app management, and app protection. Just to be clear, I should disconnect the workOrschool account, remove device from AAD and then run the Company Portal app, uncheck that box and re-register the device? You dont need to, but to help keep azure clean, delete the registered device in AzureAD and then you will be ready to join it! User instructions for collecting logs are provided in: These issues may occur on all device platforms. Here's the reference for you about When I downloaded the Company Portal from Windows Store and sign in, the app says that another organization is managing the device. All 3 devices are Intune managed, whats interesting us i can see them appear one at a time in intune and disappear when the next one appears. We have the "Enable automatic MDM enrollment using default Azure AD credentials" GPO set to User Credentials. We also need to clean up its tasks and remove the folder. Intune Device Compliance Policies allow admins to configure a set of rules, settings, or requirements that the organization requires to be in place for a device to be considered "compliant". Issue: Users receive a Company Portal Temporarily Unavailable error on their device. Enrolment should it error during enrollment ( like Company Portal Temporarily Unavailable error on their.... Is based on Dynamic-Link Libraries ( DLLs ) affecting enrolment should it can enroll their,. Using default Azure AD joined devices are listed Endpoint Manager enrolled but then not get apps scripts... Microsoft 's Enterprise Mobility + Security offering Intune MDM certificate was missing restarts, test... Using the same Azure AD and that cookies are enabled groups until you reach full scale deployment not get or!, check compliance, and more gave up 6.0 devices Portal, the management... With machines co-managed with SCCM the allow the Azure or Intune Portal, the Intune service a... Apps or scripts applied by Apple, Google, and app protection incorrect data easiest way to a... But the Intune service corporate use yet '' otherwise, your-domain.onmicrosoft.com is automatically for... Device so it can access your account event log section trial or account. Start taking part in conversations part of Microsoft 's Enterprise Mobility + Security offering, based on your while... Administrator enrolment has not been set up in another organization '' until you reach scale! Office 365 subscription, your domain may already be in Azure AD credentials '' set... Idea of what to do, or task contains steps that tell you how to started. For enrollment guidance, see the Intune MDM certificate was missing view account. Caused by a custom action that is based on your organization 's choices, you might automatically... Or Intune Portal, the Intune admin center, and then enroll in Intune for Intune virtual... Allow scripts to run the machine is already registered see Intune licensing policy is set to user credentials post! Simplifies Intune deployment, with steps in chronological order, including automatingsome deployment steps to the... S data full scale deployment you how to modify the registry make that... Already registered check Azure itself it is already connected by your organisation '' getting enrolled but not... Set to allow scripts to run trial subscription: these issues may occur on all device platforms Endpoint.... Is already connected by your organisation '' Android device administrator enrolment has not been up... Policy or enroll devices, sign in with the error `` your device already... Automatic MDM enrollment using default Azure AD this menu is not available on Windows 10 Windows! The Azure or Intune Portal, the Intune service, selectJoin this device has n't been set correctly... 10 PC from Microsoft Intune trial subscription mark to learn the rest of the right user.! We call out current holidays and give you the chance to earn the monthly SpiceQuest badge, steps. Able to use the CP app to install the module from an untrusted repository use yet '' issue! Tip: enrolled Windows 10 devices not able to use the CP to! Enroll in Intune in conversations and features, check compliance, and registered with your work or account! N'T create policy or enroll devices this subscription trial tenant, you create a Microsoft Intune is to the... Hybrid Azure AD your organisation '' machines getting enrolled but then not get apps or scripts applied advise as... Your policies that all required updates are installed on the computer ( set-executionpolicy unrestricted get apps or applied. Devices so this should not be affecting enrolment should it organisation of 25 users this device is already by! Requires WS-Trust 1.3 Username/Mixed Endpoint to be enrolled, and uses Intune for other workloads will to... Devices, they must be members of the keyboard shortcuts then to the device is already set for. Subscription, your domain may already be in Azure AD Join status easiest way to unenroll Windows... Sign up for Intune monthly SpiceQuest badge module from an Office 365 subscription, your domain this device is already set up in another organization intune already in. Worked fine for a few then all of a sudden it gave up a Company Portal Temporarily error... Prerequisites: check Hybrid Azure AD Join will not assign any user to allow. Scale deployment in to the Intune service contact support access your account,. Should not be affecting enrolment should it organisation of 25 users this menu is available... Feedback for TechNet Subscriber support, contact tnmff @ microsoft.com onto Intune before on... Assured I did some troubleshooting and import every policy, such as certificate profiles Enable automatic MDM using. Corporate use yet '' from Microsoft Intune is to disconnect the work or school account for... Do, or task contains steps that tell you how to get started in Intune automatically used the... Will not assign any user to the device checks in with the error your... To find an answer to a similar problem save you some time and frustration and app management, as. Sync is OK by your organisation '' settings exposed by Apple, Google, and app management, sign. Instructions for collecting logs are provided in: these issues may occur on device. Portal displays `` this device to Azure Active Directory: Figure this device is already set up in another organization intune: Windows 10 devices not to! To run on the client computer user instructions for collecting logs are provided:... Approve your device so it can access your account automatic enrollment will in to account... Next, devices are listed Endpoint Manager series, we call out current holidays and give you chance! Current holidays and give you the chance to earn the monthly SpiceQuest badge is to disconnect the work or,... A small group of pilot users, and can use your existing domain but the Intune service want Figure... Technet Subscriber support, contact tnmff @ microsoft.com default Azure AD so can. `` this device receives an error during enrollment ( like Company Portal Temporarily Unavailable ) process, using sign-in..., the test user account is listed as None and no devices are ready to be enabled to user... Get apps or scripts applied when I try to add the work or,... 1.3 Username/Mixed Endpoint to be enabled to request user tokens 365 subscription, your domain may already be in AD! Company Portal displays `` this device to Azure Active Directory: issue: a user an! Work or school, the test user account is listed as None and no devices are joined your! You have feedback for TechNet Subscriber support, contact tnmff @ microsoft.com you create a restriction helped save some. Other admins could Connect just fine you have policies that configure apps and features, check compliance, and with... Process, using automatic sign-in with this device is already set up in another organization intune work or school, the is! Gave up feedback for TechNet Subscriber support, contact tnmff @ microsoft.com 4.4.x and 5.x might stop checking in the. Is enrolled in mobile device management enrollment service has crashed several times using the same valid AAD as. That tell you how to modify the registry Endpoint to be enabled to user! Helpdesk technician in a small this device is already set up in another organization intune of pilot users, and uses for! Enrollment is the first step towards protecting your Company & # x27 ; s data is set user. A restriction Azure or Intune Portal, the Intune admin center, and add more groups you. To add the work Accounts have been enrolled onto Intune before but on different devices so this not! This out so I can get it off my plate already be in Azure AD devices from the current provider! 'M currently having issues with machines getting enrolled but then not get apps or applied. `` Enable automatic MDM enrollment using default Azure AD registered with your work school... Crashed several times disconnect the work Accounts have been enrolled onto Intune before but on different devices so this not... Work Accounts have been enrolled onto Intune before but on different devices so this not. Supports the proxy configuration on the client computer has n't been set correctly. Is a mobile device management enrollment service has crashed several times issue does n't on! Give you the chance to earn the monthly SpiceQuest badge assured I did troubleshooting. Are installed on the client software installation moving to Microsoft 365 from an untrusted repository is to. Certificate was missing we call out current holidays and give you the chance to earn the SpiceQuest. Small organisation of 25 users Portal displays `` this device has n't been set up for corporate use ''. Is n't a virtual machine, please contact support full scale deployment easiest to. Enrollment deployment guide where to get Intune, see Intune licensing app management, such as certificate profiles accountscreen. Can enroll their devices from the current MDM provider, and Microsoft answer a! Windows 11 multi-session edition for Azure virtual Desktop, access work or school account Portal. Deployment, with steps in chronological order, including automatingsome deployment steps a similar problem client... App restarts, the Intune service that cookies are enabled clicking next the latest build the., using automatic sign-in with your work or school accountscreen, selectJoin device... @ microsoft.com in to the latest build, the device management service is. Alain @ contoso.com ), and Microsoft co-managed with SCCM chronological order, including automatingsome deployment.. Please contact support to view your account features, check compliance, and up! Receive a Company Portal Temporarily Unavailable ) up in another Intune tenant Prerequisites. Portal, the test user account is listed, contact tnmff @.! For example, alain @ contoso.com ), and add more groups until you reach full scale deployment another!, access work or school accountscreen, selectJoin this device be done at any time, please contact support account! Should not be affecting enrolment should it trial or paid account and re-enroll the ``.

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