Alas no, they've delayed, lied, insulted us and basically said they don't give a damn!! The room was clean at first glance. Heralded by the vision of legendary architect Frank Gehry, our hotel is an elegant oasis with 305 modern rooms, a rooftop terrace with private pool deck, a full-service . With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. Stayed at the Gipsey Hotel for a few days. Obvious signs of dated and neglected as was apparent throughout the hotel. You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didnt actually stay there. Good location - show map. The room was clean at first glance. Error: Two posters on the mirror about washing your hands during Covid. Should have realised what to expect when we arrived to find all doors locked! But after just one day of our trip the bed was the least of our worries. Lovely staff, food fine, very clean room, good solid mattress - But: Capital Radio blaring out in all areas, fine if you like that but standard music tracks would've been easier on the ear, especially at breakfast. Cold over cooked and a long wait. The other people with us did have a comfortable bed, but sadly we didn't. Our team checks each review posted on the site disputed by our community as not meeting our. That said we had a fab time, food was amazing and they even let us feed the fish in their pond. No mention of wifi etc. I explained, we did complain but it was 9pm and we had a 10 year old. Grace tel 01392 465252. I'd like to help out anyone thinking of staying. Our complaint was completely ignored by receptionist, with no intention of rectifying the problemwe asked why there wasn't a kettle in the room - DUE TO COVID ?!?! See more questions & answers about this hotel from the Tripadvisor community. NH Collection Mnchen Bavaria. We had a huge room with a large comfortable bed. When we attempted to register our concerns and check out, we were told i believe by a security guard?, No staff member available , just to throw your room key in the bowl on the reception desk. (actually didnt get any sleep). Conveniently located restaurants include Miller and Carter, Pinhoe Hoard, and The Heart of Oak. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. I wont even look at it if I pass it. Lovely place to stay, amazingly helpful staff, friendly atmosphere, The staff went above and beyond to make us comfortable and we're very helpful. Own or manage this property? The photos are beautiful on the website, but turning up we had to check we were at the correct hotel. This person booked a bedroom on a non refundable basis through a third party which also offers an option to book with free cancellation, should she have chosen to book direct with the hotel the cancellation policy would have been made clear at the time of booking. Simple little things like the windows in the main dining room areas could do with a good clean. Could not fault the staff in anyway they were cheerful and helpful at all times, A month ago we had the absolute displeasure of staying at The Gipsy Hill Hotel in Exeter. We went to Exmouth. Little bit tired but enjoyed this place. etc. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. There was a problem loading the reviews. 29, an IHG Hotel: Brilliant Hotel, Fabulous Staff. Copyright 19962023 Thank you to the staff, Just 4 minutes away from junction 28 of the M5 This hotel stands in it own grounds albeit you have to drive through a business park to get to it. Worst hotel we have ever stayed in. (By dirty I mean, stained carpets, mouldy shower tiles, etc). DON'T It's dirty, worn out and disgusting. Regarding the meeting facilities and arrangements for the training I couldn't have asked for more; the meeting co-ordinators were attentive and provided exemplary service throughout. Cant wait for our next visit. Will never come back. Nearby attractions include The Black Horse (0.7 miles) and Brightfire Pottery (0.3 miles). Holiday Inn Express Exeter M5, JCT. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We stayed in the main part of this hotel for two nights. Our team checks each review posted on the site disputed by our community as not meeting our. The downside which we thought was really bad, was the fact that I was charged the same price for a small bowl of custard as my partners sticky toffee pudding! Anyway the moral of this tale is do not accept room 6. Tripadvisor performs checks on reviews. Where do I start? The receptionist was friendly enough but the welcome was a little short and sweet. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. The area surrounding the hotel has expanded with new homes and businesses, but once you get to the top of the hill you see the views and peaceful surroundings. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. I explained, we did complain but it was 9pm and we had a 10 year old. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. Reviews are most valuable when they are original and unbiased. Garden area (which was extensive) again neglected and uncared for. Visit our Exeter travel guide Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. (By dirty I mean, stained carpets, mouldy shower tiles, etc). This lets us know that our reviews come from real guests, like you. The rooms are spacious and clean and bathrooms are modern. Payments made by partners impact the order of prices displayed. The hotel clearly has a history, in terms of its evolution from a private house to a hotel,and the subsequent advent of a motorway in its immediate vicinity. Plenty of tea and coffee though. ( which was served with custard) A cost of over 5.00 for a small bowl of custard was exorbitant! We'd booked two rooms and - as guests - expected a more helpful reply than that. Our starters were thrown in front of us before we had even taken our seat and the owner hung over our shoulders like we were children and going to make a mess. Our team checks each review posted on the site disputed by our community as not meeting our. Yes, free parking is available to guests. If we find any, we delete them and, if necessary, take action against whoever is responsible. One statement was, why didn't you complain that night and leave as you'd have had a full refund. Does Gipsy Hill Hotel offer any business services? Breakfast was insanely nice (apart from the black pudding). Having dinner at the hotel was a regret. We found previous guests rubbish, carpet was dirty and the shower head was disgusting, a layer of thick black something staring down at me. Having a drink in the bar, we enjoyed the bar staff who were really bubbly and friendly. Please zoom back in. We stayed in the Coach House room 29. Upon arrival there were plenty of car parking spaces and a warm welcome at reception. No food (as there was no chef) Someone elses hair in our sink, no one around after 9pm made it impossible to ask anybody for a fan, so hot in the room! The Gipsy Hill Hotel is set in 3 acres of landscaped gardens and is excellently located being just 1 mile from junction 29 of the M5, 2.9 miles from Exeter Airport, 3 miles from Exeter City Centre, 4 miles from St David's Train Station, 500 meters from Pinhoe Train Station and 500 meters from the A30. I do not belive our breakfast is not poor quality with award winning sausages from a local farm just a few miles away and free range eggs. places like that don't deserve customers when so many places are doing their best to stay afloat. Hotel needs a total makeover, our room was a pink (4 poster bed) 70's style frill fest. Conveniently located restaurants include Miller and Carter, Pinhoe Hoard, and The Heart of Oak. DON'T It's dirty, worn out and disgusting. Which popular attractions are close to Gipsy Hill Hotel? Dreadful hotel, like Faulty Towers without the humor. Eventually after constant knocking on main entrance door someone arrived with the comment not expecting early check in (this was around 1.00pm) on my own so locked door! Holiday Inn Express Exeter M5, JCT. See more questions & answers about this hotel from the Tripadvisor community. Please check your booking number and PIN and try again. Staff are very friendly and helpful. Gipsy Hill Hotel Gipsy Hill Lane, Exeter, EX1 3RN, United Kingdom - Good location - show map 6.9 Pleasant 721 reviews Staff 8.6 +32 photos You're eligible for a Genius discount at Gipsy Hill Hotel! When guests stay at the property they check out how quiet the room is, how friendly the staff are and more. (actually didnt get any sleep). Payments made by partners impact the order of prices displayed. Two posters on the mirror about washing your hands during Covid. The hotel would be very suitable for a mixed generation family stay. Well, hmm, erm, probably would of had a better stay in a tent tbh! It did give my group and I a laugh, but definitely save your money and go to a Premier or something. Approximate prices in EUR for a 1-night stay. Travel smarter with Agoda.com. However, shoebox is being generous. ( which was served with custard) A cost of over 5.00 for a small bowl of custard was exorbitant! Breakfast was table service with a chosen time slot and a hot English breakfast with cereals and toast, all nice and fresh We would recommend this hotel and certainly stay here again if we traveled this way Read more Date of stay: July 2021 Except it took 40 minuets to arrive no cutlery that arrived later with the tea and juices by which time our cooked breakfast was cold. I am sorry to read that Mr Turness did not enjoy his stay with us. dining room and bar closed , no cleaning of rooms etc. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. See more questions & answers about this hotel from the Tripadvisor community. There are more places to choose from in the. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement. 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