One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. for 7 days we usually give the butler $150.00 the waiter $75.00 The concierge we - do they do a white linen service? 6. but on ourprevious cruise, the butler was never notified). As previously mentioned, Jewel-class ships do not have a dedicated private restaurant. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. Unless it is something crazy, it shouldn't be a problem. This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. 2. Upsell does not necessarily mean kids. We had a massive suite with huge windows looking out to sea and we were just steps from the pool via a foyer, and Leena assisted me and my mother throughout, making it a voyage of pure bliss. Why all the upsell offers from NCL? (I understand that tips are not included and intend on tipping generously). - will they still unpack for you (I really want to be out exploring the ship!) We are doing a 7 day in May and a 16 day in November, both haven. My wife, 2 children and I will be on the August 6 sailing on Escape. Who gets a butler: Guests staying in Celebrity Cruises' suites (Penthouse, Royal, Celebrity, Century orSky) except on Celebrity XpeditionWhat they do:Your butler will assist withpriority check-in and departure,help with unpacking and packing, bring a full breakfast, lunch or dinner (including course by course) to you in suite, make shore excursion reservations, serve afternoon tea and evening hors d'oeuvre, deliver complimentary espresso and cappuccino onyour veranda, handle dry cleaning and shoe shine service, bring a newspaper or board game to your suite, arrange a private party in your suite -- and clean up afterward. Tim Bieber / Courtesy of Celebrity Cruises. We loved having a butler on our last two cruises. Holland America Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Pearl, Norwegian Gem, Norwegian Bliss, and Norwegian Jade. Breakfast and lunch in Moderno and Cagneys was wonderful. 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, 17 kinds of cruises you didnt know Norwegian Cruise Lines offered, Norwegian gives inside look at Prima cruise ship christening, I lived on a cruise ship for 100 days, here's why cruise travel is still the best way to study abroad, Cruise travel insurance and why you need it. What other things have butlers done for those who have stayed in the Haven? I'm trying to get a feel for ideas. - I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating?on big ships, they will escort you to the dinner shows. Lord Baltimore Hotel I'd love to hear if you find any others! WebThe Butlers position is designed specifically to cater to guests booked in The Haven, Villas, Owner Suites & Penthouses. I did mean with the beverage package but was not clear on that. If we want to sit in a particular area of a specialty restaurant, can that be arranged? Haven restaurant items are no charge. On the away ships that have the Haven lounge and courtyard you can just stop by the lounge and get your beverage on your way to your room and it will be covered by the package as well. This means that Haven guests will be able to skip any lines that may occur onboard when disembarking at destinations while sailing on the cruise and maximize their time in ports. For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? I'd love to hear! . A vodka martini on the balcony with your DW/DH while dressed to the Nines is a particular pleasure before dinner. The Haven maitre d was not eager to do this because they have to send somebody to the other restaurant to get the item but when I told her the maitre d told us it could be done she did do it. LauraS This might be a formal dinner with a guest celebrity chef, a shore excursion led by a crew member or expert, or a tour of the bridge. Just used it on my NCL Joy cruise last week. Iceland Ryan's shining moment came on the night of our anniversary when he turned our suite into a honeymoon haven with lovely handmade swans, cake, candles, balloons and even gifts for each us. 19952023, The Independent Traveler, Inc. What do you request from your butler for in the Haven? I'm pretty sure the waiters are included in the gratuity charge. We are doing it in style at the, If you have suggestions of places My Virtual Vacations would love, reach out to us on our, Celebrity Cruises Canyon Ranch Spa Services, f there is something not on the room service menu you are craving, just write it in. Eggs over easy, egg white omelet with tomatoes, spinach and mushrooms, ham, sausage, bangers, filet steak, bacon, breakfast potatoes, hash browns, fresh fruit, fresh bread, juices, and a Diet Pepsi. for 7 days we usually give the butler $150.00 the waiter $75.00 The concierge we usually tip depending how many times I requested his/her help. Butlers can deliver drinks but the beverage package won't cover it. Some guests have gotten lucky but usually, drinks delivered by the butler are c We wanted to see the menus for the entire week for the Manhattan Restaurant to see if we wanted to go there instead of the Haven Restaurant one of the evenings. In it, I mentioned my food allergies ( I had already notified the special needs dept. You will love the Haven and all the perks it has. Sent from my iPad using Forums mobile app. I have given up on the course by course thing. These will definitely come in handy. Sonesta But the butler will go to the galley once and hold the food in the hall butler pantry. Lots of great info here- thanks everyone! Here's a rundown of what to expect from butler service on 10majorcruise lines: Who gets a butler: Silversea provides butler service to all guests on all nine of its ships: Silver Spirit, Silver Whisper, Silver Shadow, Silver Cloud, Silver Wind, the upcoming Silver Muse, and the expedition ships Silver Discoverer, Silver Explorer and Silver Galapagos. Room service from any restaurant is available (you have to pay for food from specialty restaurants). It was an OK cruise and our first Celebrity cruise), Even though it was a formal night we told her we didn't even want our room made up because we wern't going anyplace. Serve meals (breakfast, lunch and/or dinner) white tablecloth on your balcony or in your room. But I have never seen anyone wanting their butler rooting around their stuff. Reserved seating for shows: I have had concierges who tell us to meet them by the theatre 10 minutes before and they escort us to our seats. Yes we had ours call down to get us reservations for the comedy club. on big ships, they will escort you to the dinner shows. We have sailed on NCL, in the Haven, on many cruises, and have found that it helps to communicate what we like and dont like on the first day. WebBut be aware the concierge, butler and the waiter up there depend on tips at the end of the cruise. There is also a private sauna reserved for guests of The Haven. RichardPietschmann / Special to Cruiseable. Therefore, most passengers generally tip with cash. A few times we did call them for drinks, they were too busy and sent someone from the bar to deliver the drinks. Like butlers after him, he handled everything superbly, from serving breakfast on our private veranda to making restaurant reservations at night. Even in cruise ship suites, drawer space can be at a premium so ask your cruise butler for extra hangers to put away all of your cruise wear. Bliss Collection by Norwegian pillow-top mattress on stateroom beds. (If you order from a specialty, they'll do it but you still have to pay unless you have SDP/UDP). 1. We were on Celebrity "Connie"we were in an INSIDE CABIN., We almost didn't go on the New England /Canada 11 day cruise on Celebrity because we were not too impressed with ourAlaska onePrincess was a whole lot better to us..long story shortwe have taken the "Connie" all around the world at different times and we are Elite on Princess ANDCelebrity one little lady showing kindness to one couple made our cruise that we would never forget..it was the personnot the cabinthat impressedus We have taken around70 cruises some as long as 35 days..but we'll never forget what that one woman did .just because she wanted to. Florida 3. And other stupid questions. They will serve the next course the next time they are in the area. CC Help Jenn Available on: Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. Lobster, filet minion , different side dishesdeserts etcshe laid everything out on our coffee tablealong with our Anniversary cake. Lots of great info here- thanks everyone!Ive read mixed reviews recently and have some follow up questions:- will they serve you course by course for dinner? Thing is.. he treated the older couple next to us like gold. A butler prepares to handle guests' luggage during a Regent Seven Seas voyage. The butlercan bring you the menus from the MDR or taste or savor as well so you can preview. Unless. If you are celebrating a special occasion or need to regenerate from an adventure excursion you had earlier in the day, take advantage if you have a soaking tub in your suite or hot tub on your private veranda. . WebThe Haven is your answer! I have never heard of suite passengers having to wait in a line though. Our beautiful photographs are creatively captured by my talented freelance husband/photographer located in Baltimore, MD. Started June 21, 2021, By Hope it helps. Worked perfectly. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. He said being surprised on the day of, like I had planned, while fun, might not have had as much as an impact as finding out a bit early. Bay Area Calfornia Yes, there are more items listed but you can also request things not listed. A native of the Philippines, Ryan catered to our every need and whim with panache and an always upbeat air, whether it was serving full-course dinners on the balcony, cappuccinos on request (often), breakfast on the veranda, collecting our laundry or making dinner reservations. You've paid for the suite life. The Sundeck has a hot tub, plenty of lounge day beds, and a private bar for guests of The Haven. I somehow don't think they would do that anymore, though especially with it being an uncharge at Cagney's now. Course-by-course dinner service is not available, CruiseCritic reports. However, we still need family friendly and comfortable! Contact me for any specific questions or recommendations. However you can use your butler to order meals or drinks to your cabin. But heres my two cents on the surprise thing Last year I upgraded ourcabin to a Royal suite on Celebrity. Other than that we didn't notice him do much. (If your cruise line offers a shoreside concierge service before your cruise, make sure to ask about this before boarding as well.). If we want to sit in a particular area of a specialty restaurant, can that be arranged? They also bring crackers and cheese (ask for extra crackers) or chocolate covered strawberries. Again!" If it is possible and realistic, it will probably happen. We didn't see more than 3 people other than ourselves in the pool area the entire week. Mand M's ,gummy bears, peanut butter sandwiches,fruit ,potatochips etc., The conciergeusuallyhas the menus from the specialty restaurants so you can preview them . CC Help Jenn That's awesome. Started August 27, 2021, By Room service at breakfast time in the Veranda Suite on Silver Spirit. We ordered from Cagneys and Le Bistro. If you know what you want from the other restaurant, make arrangements prior to sitting down in the Haven restaurant. )- I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating?- can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings! Unpacking: again, jury is out. Our butler on POA was just ok. We never saw the concierge. I have stayed up ther a couple of times. We found the Haven lacking on the Jade. I'm wondering if you've ever asked them to do anything offbeat, like save you a pool or beach chair. Many butlers are trained the proper way to shine dress shoes. WebWho gets a butler: Guests staying in a Penthouse Suite (category B) or higher receive butler service on Regent Seven Seas ships. The key is to communicate with your butler. Ask your cruise butler to empty the mini-fridge and use this space to store a late-night snack. 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