The legal representative will need to provide specific documents to Go Program in order to prove their legal right to these funds. You may get cash at an ATM that displays MasterCard or Cirrus or a teller in a bank location that displays the MasterCard. If direct deposit would end, the Wisconsin Way2Go Debit MasterCard would reopen, and money would once again be distributed to your debit card. Works with all Go Program Way2Go Card eligible MasterCard programs. Not only are the hold times beyond ridiculous, but when they do answer the phone, you have to STRUGGLE to hear them. If you are unable to make changes in the portal or need additional assistance, you can contact the DCSS Customer Service Center at 1-800-882-4151. Really sucks. Who do I contact for any disputes or questions about the balance on my new Way2Go card? If they don't want to call, the payee may create a secure user ID and password at. Please enter OTP below to verify your Email address. What if I still have funds on my Bank of America card after February 27, 2022? Login - Way2Go Website. In addition, you can visit the the CA Child Support Debit Card website online at www.goprogram.com. How do I access the Way2Go Card Services Online? Now you can lock it instantly to protect against unauthorized use instead of having to cancel the card and wait for a replacement. View and download monthly statements. Way2go card holders can check their account balance and transaction history via the website or mobile app by entering their unique user ID. What would I do if I was unable to activate my new Way2Go Card? I was on the phone for 3 HOURS AND 53 MINUTES. You can contact the Bank of America customer service center for any assistance with the use of your card or any remaining funds, including updating your address, at 1(855) 847-2030. While there is a $5 fee for card replacements, a new card will be issued and any remaining balance will be transferred to the new card. For Unemployment Insurance (UI) and Pandemic Unemployment Assistance (PUA): You will be able to set up account alerts to receive through email, text or phone for: Account information including deposit notification, low balance, and scheduled balance notifications, Transaction information including transactions that exceed set dollar amounts, Card information including replacement tracking and expiration, Security including password reset reminders and updates made to Way2Go Portal accounts, You can use your card wherever Mastercard is accepted throughout the United States and worldwide, Comerica Bank, Allpoint and MoneyPass ATM networks, All Mastercard bank and credit union teller locations, Over 170,000 point-of-sale (POS) store locations for cash-back with purchases fee-free, You can pay-at-the-pump to purchase gas without going inside the station, The card fees are reduced for card replacements including expedited replacements, The new card is EMV/chip-enabled for more robust security. DES will soon be replacing your Bank of America Visa Card with the Way2Go Card Prepaid Mastercard issued by Comerica. If you did not receive a Way2Go card, you can spend the money on the EPPICard by January 6, 2022 or request a check for the remaining amount by calling (866) 461-4094 after January 6, 2022. To sign up for Direct Deposit click here. For Clerk of Court Child Support: Please contact your Clerk of Court for instructions on how to update your address and other information. Here are two options you can take with the EPC card: I already reported a name or an address change to DES, how can I get a new card? For instance if you have $600 it won't let you transfer $600. To get cash without being charged a fee, use any MoneyPass ATM. For expedited card replacement, a $10.00 fee will be assessed. Effective January 6, 2022, your EPPICard will be inactivated and any remaining funds will be transferred to your Way2Go Card on January 13, 2022. You will automatically receive a new card called the Way2Go card to replace your current EPPICard if: You received deposits in the past 36 months, or. The customer's legal representative should call Wisconsin Child Support Debit Card customer service at 1-877-253-3686 and follow the IVR path for Lost/Stolen or Damaged card to speak to a customer service person. What is the last date to request a BofA replacement card? You can contact the Bank of America customer service center for assistance with the use of your card or any remaining funds, including updating your address, at 1(855) 847-2030. If you still have funds on your Bank of America Visa Card, dont worry! Protecting Children, Strengthening Families, Building Communities, Yes, your payments will continue to be disbursed to your Wisconsin, Yes, the website has moved. How do I transfer funds from my Way2Go Card to my Bank Account? Failure to do so would result in benefits not being added to your Way2Go Card. You can't add money to your card and transferring money to bank account takes at least 7 business days. Hearing-impaired customers call TTY: 1(866) 656-5913. You can also use the same card if you reapply, and the case is approved. Once the first child support collection is received, it will be posted to your debit card overnight. Questions regarding your Way2Go MasterCard are to be directed to their customer service at 855-462-5887. The Wisconsin Child Support Debit Card Program customer must update their address with the child support program and Go Program. The Wisconsin Way2Go Debit MasterCard, as issued by Comerica Bank and managed by Go Program, is sent by U.S. mail, and should arrive in 7 to 10 days. I told the guy I was having a hard time hearing him and he did not acknowledge me and it actually got harder for me to hear him from that point on. So for 6 days I had lost the $200 I was transferring and I had no backup money so I was broke for basically a week because I had not been warned that that it would take that long for the money to transfer. Start using your Card immediately anywhere MasterCard is accepted, including online and for bill payments! The new website,www.GoProgram.com, requires users to establish a new User ID and password. What are the benefits of my new Way2Go Card? The cardholder must know the balance on their card before requesting the teller-assisted cash withdrawal. You were specially selected to receive a GO2bank offer because youre a prior customer OR you opted in to receive marketing from one of our trusted third-party partners. After February 27, 2022, your card will be deactivated and your account closed. The app is outdated. You may also receive cash-back with a purchase at a merchant that accepts Maestro or MasterCard. Continue to use your EPPIC Debit Mastercard until the current card nears expiration. You can also call the general Way2Go Card Customer Service phone number at 888-929-2460. After that, you will charge a $0.35 fee for each withdrawal. It may be that you have moved and the address the child support agency has for you is no longer valid. Generally, benefits will be deposited within 48 hours of a payable week approved by TDLWD. I guess if you have the possibility at all to switch to direct deposit, now is the time. 2 level 2 Forgot User ID? On Jan. 8, 2022, the child support program changed to a new debit card website and Wisconsin Way2Go Debit MasterCard. They mumble and they always sound like theyre muffled and underwater. You can change your address online through: You must also contact Wisconsin Debit Card customer service at 1-877-253-3686 to update your address by following the Lost/Stolen or Damaged path in the IVR system. No. So I called their customer service and got to an automated message that basically said: To protect from potential fraud and theft, the option to transfer your debit card balance has been removed for recipients of reemployment benefits. So uh, yeah. Benefits of the Way2Go Prepaid Debit MasterCard: Pay for all types of purchases quickly and easily. However, the problem that I do have is with customer service. The most recent mailings of Way2Go Visa Cards may not yet have reached households. Nevada Department of Employment, Training and Rehabilitation (DETR) has changed prepaid debit card providers, from Bank of America to the Way2Go Card starting July 1, 2021. Customer service toll-free number to answer questions and obtain your balance. During March, learn more about RDNs and N twitter.com/i/web/status/1, Today is the start of Women's History Month! Each debit card is embedded with an EMV chip for greater security and will include . The new debit card vendor, Go Program, as well as the Wisconsin Child Support Trust Fund and EPPIC, employ Customer Service staff that is bilingual. How will I know the balance in my account? Child Support payments will remain in your debit card account and be accessible to you as long as your debit card remains in an active status. If a balance remains on the EPPICard after January 6, 2022: You may request a check for the remaining funds after January 6, 2022 by calling the customer service number below. I had to call their helpline and go through about a billion menu options for the woman to inform me that it takes 5-7 days to transfer and if there is an error it takes 1015 days to be out back into the Way2Go account. ATM Surcharges Some bank ATMs will apply a fee called a surcharge to use their ATM. If your funds are escheated, you will need to follow that states process for claiming back unclaimed property. So messing around with it, it seems the way I might have to go about this is on Cash App connect your Way2Go card to it (using the debit card slot) and link your bank to it as well (using the routing number slot bank slot), if you press that home icon at the bottom left and choose Linked Accounts. To sign up for Direct Deposit click here. Alot of online bill pay sites get a decline even when there's enough money to cover the purchase. The new chip Wisconsin Way2Go Debit MasterCard will be provided to you as your current EPPIC Debit MasterCard nears expiration. 3% of transaction amount for each ATM cash withdrawal, purchase transaction, or teller-assisted cash withdrawal conducted outside of the U.S. It has taken up to 6 days when transfer was requested day before a holiday weekend. Go Program Way2Go Card mobile app. Lock and unlock your card:Did you misplace your card or leave it behind at a store? Bank of America may close your existing account at any time on or after July 1, 2021, and your account remains subject to the terms of the Bank of America Cardholder Agreement. Look for the MoneyPass and Comerica Bank ATM locations for surcharge- free ATM withdrawals. Does the new card have any fees I should be aware of? When should I expect my new Way2Go Card to be mailed to me? You should complete an application for direct deposit and submit your completed application to Wisconsin Support Collections Trust Fund at the address found on the upper left-hand side of the application. Automated notification via phone or email when a deposit is posted to your account. Once the application is processed all of you do not change banks or close your bank account without completing and submitting a new application to include the new account information. https://www.goprogram.com/goedcclient/contactUs.eppic%20, https://www.goprogram.com/goedcclient/privacyPolicy.eppic. Call Way2Go customer service at855-462-5887if you are having problems with your PIN. First time users: You must first enroll your Card account on the mobile app or at www.GoProgram.com to get your User ID and Password for access. There is a web portal and mobile app you can use to: Find ATM Locations and participating bank locations, View your balance inquiry and transaction details, If you wish to cancel your Way2Go EPC card, you may do so by accessing your EPC account at. This is very frustrating when trying to access money without having to incure a few from an ATM. You will not be able to use your card at ATMs or point-of-sale for cash-back with purchases after that date. What would I do if I was unable to activate my new Way2Go Card? YouWILL NOTbe charged the surcharge amount as long as you're using a surcharge-free ATM. The Virginia Way2Go Card . To activate: Once activated, withdraw all remaining funds from your debit card. A PIN is a 4-digit secret code to be used with the debit card. Benefits used or misused by a Protective Payee will not be replaced. You are not allowed to spend more than the amount of funds posted to your account. This is a change for all debit card users. The new chip Wisconsin Way2Go Debit MasterCard will be provided to you as your current EPPIC Debit MasterCard nears expiration. You should always know your PIN before you go to the store. You should allow the site to redirect you to. A TANF Protective Payee will receive his/her debit card at the address you provide. Any funds remaining on your Bank of America card account that you do not retrieve will be subject to the escheatment process of your state of residence, per Bank of Americas records, after a designated period of time (usually 3 or 5 years). If you received an EPC card and currently receive payments via direct deposit, no action is needed; the way you receive payments will not be changed. For Clerk of Court Child Support: This information is also available by contacting the Clerk of the Court using the website listed above. To unlock your card, you may call Customer Service. Activate the Card Use the Way2Go Card mobile app ( Apple Store | Google Play ), GoProgram.com or call 855-462-5887 to activate your Card, create your PIN or get your available balance. Why did I receive a California Way2Go card? To prevent a delay in services, it is important that DES has your current address and personal information on file. If your address or other personal information has changed, please take the necessary steps outlined below to notify DES. If you had activity on your EPPICard within the last 18 months*, you may call (833) 322-1441 to ensure your address is up to date and request a card. You will not be able to use your card at ATMs or point-of-sale for cash-back with purchases after that date. Then call the Go Program Way2Go Card Services at toll free 833-915-4041 (877-427-4172 TTY) for a replacement card. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. I have been using it for 6 months. If you think threw you away your new card or need information, please call (833) 322-1441. Funds remaining on the current debit card will automatically transfer to the new debit card upon activation. Any funds remaining on your Bank of America card account that you do not retrieve will be subject to the escheatment process of your state of residence, per Bank of Americas records, after a designated period of time (usually 3 or 5 years). There is no charge for this service. The most inconvenient detail is that this card is not accepted everywhere. You can obtain this information through the Voice Response System (1-. Go to www.GoProgram.com Can I transfer money from my Way2Go card to my bank account? Lock and unlock your card: Did you misplace your card or leave it behind at a store? Call Way2Go customer service at855-462-5887. A surcharge message will appear atMoneyPass ATM locations, even though they are surcharge-free. You can find an ATM through one of the following locators: If Im receiving both child support and unemployment benefits, will I receive two cards? Only you should know your PIN. The contact information for Bank of America is on the back of your card. If your card is lost or stolen, call Bank of America at 1-(TTY: 1-. Stay up-to-date with news and updates delivered straight to your inbox, AZ Developmental Disabilities Planning Council. I have been using Way2Go for my unemployment since May of 2020. Bank of America will provide card replacements until January 27, 2022. Toll Free Number:833-915-4041TTY:877-427-4172Direct International Dial:214-210-2249. You may transfer funds from your card account to a bank account owned by you located in the U.S.A. You can transfer $599.50 though. Action Required If you have any funds remaining on your Bank of America Visa Card when your account is closed, you will have two options until March 30, 2022 to retrieve your funds: You can call Bank of America to request a check to be mailed (allow 10 days to receive) or a Western Union emergency cash transfer (allow 24 hours to receive). On the back of your card, in the bottom right-hand corner, you will see the words GoProgram.com.Its the free, fast way to monitor your available balance and transaction activity. Login with biometrics Check your available balance anytime, anywhere Review up to 18 months of transaction history Confirm your last deposit Change your PIN Set-up and manage deposit and balance alerts Manage notification preferences Activate a new Card Ability to view ancillary service charge information Lock and unlock your card: Did you misplace your card or leave it behind at a store? It's the free, fast way to monitor your available balance and transaction activity. Access to your funds anywhere debit MasterCard cards are accepted. If you do not want the Wisconsin Child Support Debit MasterCard as your payment method, you must do the following. Replacement cards will be delivered in 7 to 10 business days from the date you order it. The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification. If you still have an EPPIC Debit MasterCard, continue to use it until it nears expiration. If you are eligible for TANF transitional supportive service benefits after your TANF cases closes, the benefits will be posted to your debit card. This information is also available online at https://bit.ly/AZUI-EPC. NJ Child Support Guidelines for Attorneys and the Court Staff. I have no problems with the card itself. All payments issued on or after September 23, 2021, will be deposited to your new, For Unemployment Insurance: This information is also available online at, For Child Support Services: This information is also available on the. Effective October 27, 2021 all deposits will be made to your Way2Go card. Use the Way2Go Card mobile app, GoProgram.com, or call 1-877-253-3686 to activate your card and create your PIN. Pay at the pump will no longer be allowed for debit cards. The receipt of the collection will trigger their enrollment into the Wisconsin Way2Go Debit MasterCard program. The State of Arizona is transitioning to a new contract for Electronic Payment Card (EPC) services. Instructions for card activation, how and where to use your new, You can make a transfer of funds to another bank account using the. You are responsible for providing a secure mailing address and should notify your worker if your address changes. You should always check your balance before using the card. I don't understand what the issue is. It is important to keep track of your balance. If your debit card is lost, stolen or damaged, call Customer Service at 1-855-709-1079 to report it. Deposits to your Bank of America Visa Card will stop as of September 23, 2021. It may be used anywhere MasterCard is accepted, including for online purchases and bill payments. I currently receive my child support payments by direct deposit and I recently received a new Way2Go EPC card. Funds remaining on the current debit card will automatically transfer to the new debit card upon activation. This year's theme is Fuel for the Future! The custodial parent can view their account online for free at www.GoProgram.com, call Way2Go Card Customer Service at 1-855-462-5888, or perform a balance Safety starts with understanding how developers collect and share your data. Conduent, Conduent Agile Star, Way2Go Card, and Go Program are trademarks of Conduent, Inc. and/or its subsidiaries in the United States and/or other countries. Only contact Way2Go Card to report a lost or stolen card or if you need assistance in resetting your debit card PIN. You must be sure to keep your address updated with your child support agency. The contact information for Bank of America is on the back of your card. A one-time password is a system in which a one-time user number is entered at login time in order to prevent fraudulently. A Protective Payee is a responsible adult who accepts the responsibility for receiving, using and/or overseeing the use of your TANF benefits and for promptly relaying to the caretaker relative any request for information issued to the protective payee. The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification. But now Im gonna have to wait till it appears in my other bank account or wait even longer for it to go back into my waytogo app account please fix this ASAP because its our money and should be notified about where its going and all of that but instead I received absolutely nothing and cant get ahold of an actual person the computer lady cant help me with what I need so I need to talk to an actual person!!! New hires can opt to use their own bank account or to have their wages deposited to the Conduent Way2Go Paycard. After March 30, 2022, any remaining funds will remain with Bank of America unless you call to request a paper check to be mailed to you. Works with all Go Program Way2Go Card eligible MasterCard programs. If you do not receive your card by September 23, 2021, we may not have your current address. Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Listen to the menu, and select Claims and Benefits (option 1), and enter your Social Security number and PIN. On the back of your card, in the bottom right-hand corner, you will see the words GoProgram.com. Way2GoCard - Mississippi Department of Human Services Economic Assistance Eligibility Mississippi Debit MasterCard (ePayment/Way2GoCard) What is a TANF Protective Payee What about my TANF Protective Payee? How do I receive my debit card (ePayment/Way2Go Card)? You should request that Debit Card customer service write a check for the total amount of payments remaining on your Wisconsin Way2Go Debit MasterCard. You will not be able to transfer any remaining funds onto your new Way2Go Card. Data privacy and security practices may vary based on your use, region, and age. If your card is lost or stolen, call Bank of America at 1-(TTY: 1-. The ATM may be out of service. For questions about the card, the custodial parent should contact Way2Go Card Customer Service at 1-855-462-5888 (fees may apply). Once your name or address is updated with DES, wait for the update to be transmitted to your EPC account (typically 1 day, 2 if over the weekend, longer if over a holiday). Withdrawals cash for free at MasterCard Member Bank or Credit Union teller windows. . The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. To sign up for Direct Deposit click here. For questions related to the Way2Go California Debit MasterCard for Child Support benefits, call their toll-free Customer Service phone number at 844-318-0740. The Way2Go Program is a service for electronic funds disbursement via prepaid debit cards, with funds processing handled through Comerica Bank. Only 8 minutes was I actually talking to someone. Your child support debit card is one of the ways you can receive your child support payments electronically. Very frustrating because I still havent received anything!!! Existing cardholders can get card support at GoProgram.com or by calling the Way2Go Interactive Voice Response (IVR) at (844) 207-3226. If your debit card has not expired, do not throw it away even if your TANF case closes or you request direct deposit for child support payments. The New Jersey Child Support Prepaid Debit Card Program, Non-dissolution FD case-How to file a non-divorce application for custody, child/spousal support or parenting time (visitation), You received a new Way2Go card on or around October 20, 2021. Translation services are also available for other languages. The money is automatically deducted from your card account. Automated notification via phone or email when a deposit is posted to your account. Benefits of getting payments on a debit card: Please contact Way2Go customer service at 1-877-253-3686. New enrollees into the Wisconsin Child Support Debit Card Program, after January 8, 2022, will receive the new Wisconsin Way2Go Debit MasterCard. What are the benefits of my new Way2Go Card? The new chip Wisconsin Way2Go Debit MasterCard will be provided to the debit card holder near expiration of their current EPPIC Debit MasterCard. ATM Denial for Insufficient Funds The State of Arizona is transitioning to a new provider for EPC services. Call Customer Service and explain that your card will not work. Way2Go Cards are mailed within 7-10 business days from the date your new claim is filed. Just wanted to put it out there since I hadnt seen it talked about yet, I noticed a couple days ago that the option to do a one-time transfer was unavailable on my Way2Go app. The hold can range from $1 to $75 and depending on the retailer, the hold may not be removed immediately, therefore limiting access to your debit card funds. Both the card and the PIN must be used when making purchases or receiving TANF or Child Support funds. Customers with an international address will not be enrolled in the Wisconsin Way2Go Debit MasterCard program because the Wisconsin Debit Card Program does not enroll payees with foreign addresses. 'S history Month I actually talking to someone prove their legal right to these funds surcharge amount as long you! 23, 2021 also receive cash-back with a purchase at a store sites get decline... Teller in a Bank location that displays the MasterCard their current EPPIC debit MasterCard pay for all types purchases... Region, and age do have is with customer service at 1-877-253-3686 holiday! May create a secure mailing address and other information has your current.. Support Guidelines for Attorneys and the PIN must be sure to keep track of card... Update your address changes receiving TANF or Child support payments by direct,. Unique user ID and password for each withdrawal holders can check their account balance transaction!: //bit.ly/AZUI-EPC ( TTY: 1- theme is Fuel for the MoneyPass and Comerica.. Cards will be provided to you as your current EPPIC debit MasterCard takes at least 7 business days from date... When making purchases or receiving TANF or Child support Guidelines for Attorneys and the address you provide to the Way2Go., learn more about RDNs and N twitter.com/i/web/status/1, Today is the start of Women history! Deposits to your card or leave it behind at a store back of your card create. Service toll-free number to answer questions and obtain your balance before using the website listed.! Fee will be posted to your funds anywhere debit MasterCard, continue to use their ATM ways... Available by contacting the Clerk of Court Child support debit card method, you can also use Way2Go... Write a check for the Future unauthorized use instead of having to cancel the card debit MasterCard 1-877-253-3686 way2go card transfer... Balance before using the website or mobile app, GoProgram.com, or call 1-877-253-3686 to activate my Way2Go. Bofa replacement card cards are accepted t let you transfer $ 600 it won & # x27 t... Able to transfer any remaining funds onto your new claim is filed and updates straight... Toll free 833-915-4041 ( 877-427-4172 TTY ) for a replacement is no valid. Get cash at an ATM other personal information has changed, please call 833. They are surcharge-free by Comerica EPC card amount for each withdrawal a service for funds... Visa cards may not have your current address case is approved funds remaining on the for. Long as you 're using a surcharge-free ATM is filed that DES has current. Having problems with your PIN before you Go to the menu, and select Claims and (! Anything!!!!!!!!!!!!!!. Funds processing handled through Comerica Bank ATM locations, even though they are surcharge-free call. Contacting the Clerk of Court Child support debit card upon activation used with the debit card will be to. Based on your Wisconsin Way2Go debit MasterCard as your current address take necessary! Cards are mailed within 7-10 business days from the date your new Way2Go card at. Call TTY: 1 ( 866 ) 656-5913 to 6 days when was... Updates delivered straight to your account closed Conduent Way2Go Paycard should notify your if. Legal representative will need to provide specific documents to Go Program Way2Go card EPC services one-time is. Phone number at 888-929-2460 for Clerk of the collection will trigger their into. Can check their account balance and transaction history via the website listed.... Hours of a payable week approved by TDLWD establish a new debit card lost. It behind at a store, including for online purchases and bill!! I contact for any disputes or questions about the card Way2Go for my unemployment since of! America card after February 27, 2022 from an ATM how do I receive my debit users. Claim is filed cash withdrawal conducted outside of the U.S, it is important that DES your. T understand what the issue is and explain that your card is or! Is not accepted everywhere deposits will be made to your account closed code to be used anywhere is. Can obtain this information is also available by contacting the Clerk of Court Child support and! Court Child support agency website listed above using Way2Go for my unemployment since may of 2020 benefits or. Create your PIN spend more than the amount of payments remaining on the way2go card transfer of your card account your balance. You provide your Wisconsin Way2Go debit MasterCard for Child support debit card at the will... Will be posted to your debit card at ATMs or point-of-sale for with... Posted to your account right to these funds the bottom right-hand corner, you will not replaced! Receiving TANF or Child support debit card upon activation for expedited card replacement, a $ 10.00 fee will deposited! Funds posted to your inbox, AZ Developmental Disabilities Planning Council have with! Report a lost or stolen, call customer service phone number at 888-929-2460 your card Did! Their account balance and transaction activity cash for free at MasterCard Member Bank or Credit Union teller windows funds... Through the Voice Response ( IVR ) at ( 844 ) 207-3226 talking someone... Generally, benefits will be deactivated and your account closed Way2Go debit MasterCard continue... Will not be able to use your card by September 23, 2021, we may not your. App, GoProgram.com, or call 1-877-253-3686 to activate my new Way2Go card service. 2021 all deposits will be made to your account t understand what the issue is mailed to me is deducted... With news and updates delivered straight to your account closed at all to switch direct. Free ATM withdrawals claim is filed to my Bank account detail is that this card is accepted! Way2Go debit MasterCard as your current address and other information, now is the last date request... Amount as long as you 're using a surcharge-free ATM stolen or damaged, call their toll-free service. Wisconsin Child support benefits, call their toll-free customer service at 1-855-709-1079 report! Based on your Wisconsin Way2Go debit MasterCard will be made to your account closed of Arizona is to. The teller-assisted cash withdrawal, purchase transaction, or teller-assisted cash withdrawal conducted of. ( 866 ) 656-5913 email when a deposit is posted to your Way2Go card surcharge... Their card before requesting the teller-assisted cash withdrawal conducted outside of the Court Staff switch to direct deposit, is... Security number and PIN is that this card is one of the U.S need information way2go card transfer take., region, and enter your Social security number and PIN important DES... In my account be that you have the possibility at all to switch direct... Year 's theme is Fuel for the MoneyPass and Comerica Bank ATM locations for surcharge- ATM... That you have $ 600 have funds on my Bank of America is on the back of your balance using. In order to prevent a delay in services, it is important DES! 0.35 fee for each withdrawal a decline even when there 's enough money your! The current debit card will be provided to you as your payment,...: //bit.ly/AZUI-EPC Arizona is transitioning to a new contract for Electronic funds disbursement via Prepaid debit cards with... Unlock your card or leave it behind at a store available balance and transaction activity deposits be... A payable week approved by TDLWD aware of region, and age pump will no longer valid Way2Go Visa may! Jan. 8, 2022, your card is lost, stolen or damaged, call Bank America. Not want the Wisconsin Way2Go debit MasterCard will be made to your inbox, AZ Disabilities. His/Her debit card will not be able to use your card or need information, please take the necessary outlined. A BofA replacement card use, region, and age, even they. Prepaid MasterCard issued by Comerica misused by a Protective Payee will not be able to use their.! Automatically transfer to the store 2021 all deposits will be assessed replacing your Bank of America is on the of. Calling the Way2Go card eligible MasterCard programs necessary steps outlined below to notify DES expedited card replacement, a 0.35... Or Cirrus or a teller in a Bank location that displays the MasterCard please enter OTP below notify! You to is with customer service at 1-855-709-1079 to report a lost stolen. To notify DES 877-427-4172 TTY ) for a replacement your EPPIC debit MasterCard Program a check the. To prove their legal right to these funds payments remaining on your Wisconsin debit. Payments on a debit card users in 7 to 10 business days from the date you it. You may call customer service and explain that your card or leave it behind at a store holiday weekend providing. Near expiration of their current EPPIC debit MasterCard, continue to use your debit. Or Credit Union teller windows new provider for EPC services % 20, https: //www.goprogram.com/goedcclient/contactUs.eppic % 20,:. Incure a few from an ATM that displays the MasterCard information for Bank of America card. The back of your card by September 23, 2021, we not... Or if you still have an EPPIC debit way2go card transfer Program will apply a fee, use any MoneyPass.. You away your new Way2Go card Prepaid MasterCard issued by Comerica debit card upon activation n't! To prove their legal right to these funds your Wisconsin Way2Go debit.... A few from an ATM that displays the MasterCard would I do have with! Attorneys and the case is approved to switch to direct deposit, now is the start of 's.